Santiago’s Arturo Merino Benítez International Airport (IATA: SCL) is Chile’s busiest gateway and the primary hub for domestic and long-haul travel across the Americas, Europe, and Oceania. Set in Pudahuel, roughly 15–20 km northwest of downtown, the airport is organized into two modern terminals: T1 handles domestic flights, while T2 is dedicated to international departures and arrivals. A clearly signed, barrier-free walkway links the two; most passengers can transfer on foot in about 10 minutes, but you should still budget extra time for immigration and security when switching between domestic and international legs.
On the landside, access is straightforward. Budget airport buses connect to Metro Line 1 at major stations like Pajaritos and Los Héroes, giving fast, inexpensive links to the city center. Official taxis, ride-hail, and pre-booked private transfers provide door-to-door convenience, and all major car-rental brands operate on-site for road-trip itineraries. For flyers catching red-eyes or early departures, the Holiday Inn Santiago – Airport Terminal sits directly opposite the terminals, eliminating the need for shuttles.
Airside, travelers will find a good spread of duty-free, cafés, and restaurants, plus premium lounges—notably LATAM’s flagship spaces and alliance lounges in T2—with showers, quiet work areas, and hot food. Core services include free Wi-Fi, currency exchange and ATMs, SIM-card desks, medical support, and family facilities. As a rule of thumb, arrive 3 hours before an international flight (some carriers advise up to 4 hours during peak periods). Finally, remember that “Santiago Airport” can refer to other cities internationally; use the SCL code to avoid confusion when booking or arranging ground transport.
Quick Facts — Santiago International Airport (SCL)
| Item | Details |
|---|---|
| Official name | Arturo Merino Benítez International Airport (aka “Santiago International Airport”) |
| Codes | IATA: SCL |
| Location | Pudahuel, Santiago Metropolitan Region, Chile — ~15–20 km NW of downtown. |
| Terminals | T1 (Domestic) and T2 (International); T2 is exclusively for international flights. |
| On-site hotel | Holiday Inn Santiago – Airport Terminal (directly opposite the terminals; no shuttle needed). |
| Time zone | America/Santiago — UTC−04:00 (CLT) in winter, UTC−03:00 (CLST) in summer. |
| Official website | Nuevo Pudahuel (official airport site). |
Notes & tips:
- If you’re connecting domestic ↔ international, you’ll move between T1 and T2; the airport confirms T2 handles all international operations. Allow time for immigration/security.
- For ultra-convenience (late arrivals/early departures), the Holiday Inn is on airport grounds, a short walk from the terminals.
- Chile observes daylight saving (CLST). Check local time near your travel date to avoid timing errors.
Terminals & Layout
Below is a quick, scannable snapshot, followed by details for each terminal and how to transfer.
| Terminal | Flight type | Key areas | Notable services |
|---|---|---|---|
| T1 (Domestic) | All domestic departures/arrivals | Check-in & security (Departures), Arrivals hall | Shops & dining, services desks; part of a 2025 expansion/refurbishment. |
| T2 (International) | All international departures/arrivals | Immigration & customs, airside piers (C/D/E) | Duty-free, restaurants, LATAM & SkyTeam lounges (Pier E, 24/7). |
| T1 ↔ T2 | — | Signed pedestrian route | ~10-minute walk (allow extra for border/security formalities). |
Terminal 1 (Domestic) — check-in levels, security, services
T1 handles all domestic flights. The building is arranged over multiple levels with Departures (check-in/bag drop) and security above, and Arrivals/baggage claim at ground level; retail and services (telecom counters, pharmacy, agencies) are distributed across levels. A 2025 expansion/refurbishment improved capacity and passenger flow. If you’re connecting to an international flight, you’ll arrive at T1, then walk to T2 and complete immigration/security there.
Terminal 2 (International) — immigration, duty-free, gates, lounges
T2 is exclusively international. You’ll complete check-in/bag drop → immigration → security in the central processor before reaching the departure piers. Post-security, you’ll find extensive duty-free and dining options on the international concourses. For premium facilities, LATAM’s lounge complex (multiple zones; portions operate late/24h) and the SkyTeam Lounge in Pier E (open 24/7, two showers, access rules apply) are the headline spaces.
T1 ↔ T2 Transfer — walking ~10 min; signage; MCT tips
Terminals are connected landsid e via a clearly signed walkway; the walk takes ~10 minutes in normal conditions. For domestic → international or international → domestic connections, budget extra time for immigration/customs and security in the relevant terminal. Airline guidance for SCL domestic–international connections references the ~10-minute walk; always check your itinerary’s minimum connection time (MCT) and your carrier’s specific check-in cut-offs (some recommend arriving 3–4 hours before international departures).
Arrivals, Departures & Immigration
International Arrivals — step-by-step (what to expect)
| Step | What happens |
|---|---|
| 1) Immigration (PDI) | Follow “International Arrivals” to PDI passport control in T2. Lines may split by nationality/eligibility. Chile has been rolling out self-service migration kiosks/biometric totems to speed processing; availability can vary and officers remain on duty. |
| 2) Baggage claim | Proceed to Level 1 baggage belts; collect checked bags. |
| 3) SAG affidavit & customs/x-ray | Before exiting, every traveler 18+ must complete the SAG agricultural affidavit (digital or paper). Bags typically pass x-ray and can be inspected; undeclared food/plant/animal products risk fines. |
| 4) Arrivals hall / transport | Exit to public hall for Centropuerto/TurBus coaches, official taxis/ride-hail, or car rentals. |
Documents & tips: Carry a valid passport, any required visa/entry permissions, and have your SAG affidavit ready on your phone (you can fill it up to ~48 hours before arrival). If you’re connecting onward domestically, you’ll re-clear security after exiting customs.
International Departures — how it flows
Check in at T2 (self-service kiosks and staffed counters), then proceed to PDI immigration and AVSEC security before the duty-free/gate areas (piers C/D/E). As a rule of thumb, arrive ~3 hours before international flights (some airlines advise up to 4 hours in peaks).
About e-gates/kiosks at SCL: Since 2024–2025, Chile’s PDI has tested automated migration kiosks/biometric totems in T2 to shorten queues. The rollout has included process tweaks (more staffed booths, simplified steps) and occasional temporary suspensions while systems are adjusted. Always follow current signage and staff direction.
Where to find official guidance: The airport’s “Information for Passengers/FAQs” pages outline arrivals/departures formalities, terminal maps, and service desks; SAG sites explain the affidavit and restricted items list in detail.
Note for domestic–international connections: T1↔T2 is a signed ~10-minute walk, but you still need time for immigration/customs/security in T2 for the international leg; check your itinerary’s minimum connection time.
Ground Transportation
Getting between SCL and the city is simple: two dedicated airport bus lines connect you to Metro Line 1, official taxi/transfer counters operate at arrivals, ride-hail apps have marked pickup areas, on-airport car-rental desks are open daily, and multiple official parking products are signed on approach roads.
Buses (Centropuerto / TurBus)
Centropuerto
- Routes connect the airport with Metro Pajaritos, Universidad de Santiago, and Los Héroes on Line 1.
- Stated headways are about every 15 minutes daily (service spans early morning to late evening; individual branches have specific first/last trips). Tickets can be bought onboard/online.
TurBus Aeropuerto
- Core route: Airport ↔ Terminal Pajaritos (Line 1 interchange).
- Hours: typically 05:35–23:35 daily from Airport→Pajaritos; weekday frequency every 15–20 min (weekends 30–40 min). Online channel lists airport transfers 05:30–00:00 at 10–15 min headways (marketing page).
Where to board: Follow “Buses/Official Transportation” signs from the arrivals hall to the public transport counters and curbside bays.
Taxis / Ride-hailing / Private Transfers
- Official taxi/transfer sales counters sit in the Arrivals (public) hall, first floor, with signed pickup outside. Use these counters for regulated black-and-yellow taxis and tourist taxis/minicabs.
- Typical travel time to downtown (Centro/Los Héroes) is ~25–40 minutes, traffic-dependent.
- Ride-hailing (e.g., Uber) operates at SCL with designated pickup instructions in-app.
Car Rentals (On-airport desks)
- Multiple agencies (e.g., Rosselot, Enterprise, Avis/Hertz, local brands) maintain on-terminal counters with daily operating hours; vehicle pick-up/return occurs in signed airport lots. Check each brand for closing times and after-hours drop.
Parking (Official lots & info)
- SCL offers several official car parks (e.g., Expreso Oriente/ Poniente, Patagua, Maitén, Pehuén). Tariffs, live availability, and locations are published on the airport’s parking pages; free 24 h shuttle “buses de acercamiento” link the outer lots.
Transport Comparison Table
| Mode | To (example) | Avg time* | Typical frequency / hours | Where to board | Notes (luggage, tips) |
|---|---|---|---|---|---|
| Centropuerto bus | Los Héroes / Pajaritos (L1) | ~25–45 min to station (then Metro) | ~every 15 min; service spans early→late; specific first/last by branch | Follow Official Transportation signs to bus counters/bays | Budget-friendly; space for cabin/bulk luggage; buy onboard/online. |
| TurBus Aeropuerto | Pajaritos (L1) | ~25–40 min to station | 05:35–23:35; 15–20 min weekdays, 30–40 min weekends; marketing page cites 05:30–00:00, 10–15 min | Same bus counters/bays | Direct to Metro hub; confirm last coach near midnight. |
| Official Taxi | Centro (Los Héroes / Plaza de Armas) | ~25–40 min | On demand during terminal operating hours | Arrivals hall counters (between doors; signed), pickup outside | Fixed/regulated offers at counters; faster at night; keep receipt. |
| Ride-hail (app) | Centro / hotel | ~25–40 min | On demand | In-app pickup zones | Price/time vary with demand; follow app’s zone directions. |
| Private transfer | Centro / Las Condes | ~25–50 min | By reservation | Meet-and-greet at Arrivals | Good with bulky luggage/large groups; pre-price online. |
| Car rental | — | — | Agency hours vary (many 06:30–24:00 / 07:00–23:45) | On-terminal desks; signed rental lots | Useful for regional trips; check fuel/insurance; after-hours drop varies. |
| Airport parking (official) | — | — | 24/7 access; outer-lot shuttle 24h | Signed car-park entrances | Check tariffs online; choose Expreso (short-stay) vs outer lots for savings. |
*Times are typical ranges; traffic and security lines can extend total journey.
Pro tips:
- For budget travel to central Santiago, bus → Metro Line 1 is reliable and predictable; buy (or top up) a BIP! card at Metro for onward rides. (Metro specifics not hosted on the airport site; verify at station.)
- Late-night arrivals: buses taper; have a taxi/ride-hail or pre-booked transfer as backup.
If you want, I can adapt this into your house HTML (table classes, icons, and FAQ schema) or add a mini map showing bus boarding points and taxi counter locations.
Airlines & Major Routes
Santiago (SCL) is the primary hub for LATAM, with Sky Airline and JetSMART as major Chilean competitors; all long-haul international flights use T2. Europe is served nonstop by Air France (Paris-CDG), KLM (Amsterdam), British Airways (London-Heathrow), and Iberia (Madrid, Barcelona), while Oceania is linked by LATAM and Qantas on Sydney, with LATAM also operating to Auckland (note: the Sydney–Auckland fifth-freedom sector is being withdrawn; Sydney remains nonstop). Across the Americas, SCL has dense links to Buenos Aires, Lima, São Paulo, Bogotá, Rio, Mexico City/Cancún, Panama City, and major U.S. gateways (e.g., LAX, ATL, DFW†seasonal, IAH†seasonal).
Primary Carriers & Sample Nonstop Routes (T2)
| Carrier | Type @ SCL | Key nonstop routes (examples) | Notes |
|---|---|---|---|
| LATAM | Hub carrier | Sydney, Auckland, Los Angeles, Lima, São Paulo-GRU, Buenos Aires, Bogotá, Madrid | Largest operator at SCL; extensive inter-Americas network and long-hauls. Oceania service anchored by SCL–SYD; AKL leg adjusted as LATAM ends the SYD–AKL sector. |
| Sky Airline | Chilean LCC | Lima, São Paulo, Buenos Aires, regional Chile | Second-largest by departures; 20+ regional/international points from SCL. |
| JetSMART | Chilean ULCC | Lima, Bogotá, Rio/GIG, domestic Chile | A320-family fleet; 15–20+ SCL destinations (mix of domestic & near-international). |
| Air France | Europe | Paris-CDG | Daily/near-daily A350 service; sole nonstop CDG–SCL operator. |
| KLM | Europe | Amsterdam | Nonstop AMS–SCL in 2025 schedules. |
| British Airways | Europe | London-Heathrow (LHR) | Only nonstop SCL–LHR; typically 2× weekly in 2025 timetables. |
| Iberia | Europe | Madrid (MAD), Barcelona (BCN) | Iberia operates the MAD nonstop; BCN also listed in 2025 schedules. |
| Qantas | Oceania | Sydney (SYD) | Nonstop SYD–SCL alongside LATAM; codeshare adjustments in late-2025. |
| Copa Airlines | Central America hub | Panama City (PTY) | Star Alliance connectivity across the Americas via PTY. |
| U.S. Majors | North America | Los Angeles (LATAM), Atlanta (Delta), Dallas-Fort Worth (AA, seasonal), Houston (United, seasonal) | Nonstop links vary by season; check schedules. |
Inter-Americas Snapshot (busiest international flows)
The airport’s busiest international city pairs include Buenos Aires, Lima, São Paulo, Bogotá, and Rio de Janeiro, reflecting strong business/leisure demand and multiple competing airlines on each route.
What this means for travelers
- Europe: Nonstops to Paris, Amsterdam, London, Madrid, Barcelona give broad alliance coverage (SkyTeam, oneworld).
- Oceania: Sydney is served nonstop (LATAM & Qantas). LATAM is ending the Sydney–Auckland sector (fifth-freedom), simplifying routings; always verify current schedules.
- Americas: Dense links to Argentina, Peru, Brazil, Colombia, Mexico, Panama plus U.S. hubs (alliances: oneworld, SkyTeam, Star Alliance).
Tip: Schedules and seasonality change; use the airport’s and airlines’ planners or route maps (e.g., FlightConnections/FlightsFrom) for exact operating days and seasonal resumptions.
Shopping, Dining & Lounges
Terminal 2 (International) is where most shopping and dining action lives at SCL. After immigration/security you’ll hit a long airside concourse of World Duty Free shops (perfume, spirits, gourmet Chilean wine) plus a spread of cafés and quick-serve options; landside has additional restaurants and coffee bars for meeters/greeters. You can even reserve duty-free online for pickup to save time.
On the lounge front, SCL punches above its weight. LATAM’s multi-zone lounge complex in T2 is among South America’s biggest, with hotel-like interiors, hot buffet, work booths, and showers. LATAM publishes distinct areas (e.g., Signature, Premium, WorldMember) with Premium operating 24/7, while other zones keep extended but finite hours—check your eligibility/status and the specific schedule before you go.
Alliances are covered too: the SkyTeam Lounge (T2, Pier E) runs 24 hours daily, offers showers, panoramic apron views, and now accepts Priority Pass—but do note that access rules still tie to your flight being operated/marketed by a SkyTeam airline (and some programs may enforce time windows).
Lounges at a Glance
| Terminal | Lounge | Access (airline/status/PP) | Hours | Showers | Notes |
|---|---|---|---|---|---|
| T2 (Intl.) | LATAM Lounge – Premium | LATAM premium cabins; oneworld-equivalent elites/reciprocity per LATAM policy | 24/7 (published) | Yes | Large hot/cold buffet, work booths, quiet zones. |
| T2 (Intl.) | LATAM Lounge – Signature / WorldMember | As above; tier-based zones | Extended hours (Signature listed 05:00–00:00; WorldMember “standard time”) | Yes | Same complex; sections segmented by eligibility; verify hours on travel day. |
| T2 (Intl.), Pier E | SkyTeam Lounge | SkyTeam business/elite; Priority Pass when flying a SkyTeam-operated/marketed flight | 24/7 | Yes | Entry via lift from Level 3 to Pier E (1st floor). Mountain views; hot food. |
Tip: During late-night departures, both LATAM Premium and SkyTeam remain available; if you hold a Priority Pass, confirm any time-of-day limits and that your flight qualifies (SkyTeam-operated/marketed).
Eat & Shop Smart
- Duty-Free Express in T2 is ideal for last-second buys right by the gates; pre-order online to skip browsing.
- Restaurants & cafés span coffee chains to sit-down meals across landside/airside—use the airport directory to filter by cuisine and location.
- Lounges get busy at evening trans-Atlantic/Oceania banks—arrive early if you need a shower or a quiet nook. Independent reviews consistently praise the new LATAM lounge scale and food variety, and confirm SkyTeam’s 24/7 operation.
If you’d like, I can add a mini “Best for…” picker (best breakfast spot, quickest coffee near Gate E, late-night hot food) tailored to your preferred airline gates.
Shopping, Dining & Lounges — Santiago International Airport (SCL)
Santiago’s Arturo Merino Benítez International Airport (SCL) provides travelers with a comprehensive mix of duty-free shopping, varied dining, and premium lounge experiences—concentrated mainly in Terminal 2 (International). This section helps you understand what’s on offer, where to find it, and who can access the lounges.
Duty-Free & Retail Highlights
- The main World Duty Free complex sits airside in T2, just after security/immigration.
- Travelers can shop for Chilean wines and pisco, branded spirits, perfumes & cosmetics, electronics, toys, and travel essentials.
- Online pre-order & pick-up is available via the airport’s official site (Nuevo Pudahuel), which saves time at busy hours.
- Additional retail stores—souvenirs, books, fashion, gifts—are dotted throughout both T2 airside and T1 landside.
Tip: For best wine and liquor prices, compare the downtown duty-paid stores versus airport duty-free—many travelers report wine bargains at SCL’s duty-free.
Dining Options
- T2 Airside: Mix of international coffee chains, fast-food outlets, and full-service restaurants. Good for pre-flight meals after immigration.
- T2 Landside: Cafés and bakeries for those meeting or sending off travelers.
- T1 Domestic: A smaller but growing selection of snack bars, coffee, and casual dining.
- For passengers with long layovers, the landside areas between T1 and T2 provide relaxed cafés.
Tip: Evening long-haul bank (to Europe/Oceania) is peak for restaurants; expect queues near 19:00–22:00—plan to eat early.
Lounges at SCL (T2 International)
| Terminal | Lounge | Access (Airline / Status / Priority Pass) | Opening Hours | Showers | Notes |
|---|---|---|---|---|---|
| T2 (International) | LATAM Lounge – Premium | LATAM business-class passengers and eligible oneworld Sapphire/Emerald & equivalent partners | 24 hours (published) | Yes | Flagship space with hot/cold buffet, work booths, family and quiet areas. |
| T2 (International) | LATAM Lounge – Signature / WorldMember | Similar to above; access segmented by LATAM frequent-flyer tiers / partner status | Extended but not full-24 h (Signature ~05:00–00:00) | Yes | Smaller, more private sections of LATAM complex; verify hours before travel. |
| T2 (International), Pier E | SkyTeam Lounge | SkyTeam business-class & elite travelers; also open to Priority Pass members when flying on a SkyTeam-operated/marketed flight | 24 hours daily | Yes | Located on the 1st floor of Pier E, accessible by elevator/escalator from Level 3 concourse; praised for apron/mountain views and hot-food buffet. |
Key lounge notes:
- Showers are available in LATAM Premium and SkyTeam lounges—popular before late-night trans-Atlantic or trans-Pacific flights.
- Priority Pass card-holders must still be on a SkyTeam-marketed/operated flight to enter the SkyTeam Lounge.
- All lounges get busiest between 19:00–23:00, when most Europe- and Oceania-bound flights depart.
Quick Shopper & Diner Tips
- Reserve duty-free online through for pickup at the airside store to save time.
- For an early-morning coffee or late-night snack, the 24-h outlets in T2 and LATAM Premium Lounge remain reliable.
- If you plan to shower in a lounge, arrive well ahead of the evening rush (ideally 2 h before departure).
Sources
- Nuevo Pudahuel (official airport site) – terminal directory, shopping/dining maps, duty-free preorder.
- One Mile at a Time & traveler reviews – independent reports confirming LATAM Premium and SkyTeam Pier E amenities, 24-h access, and shower availability.
- Airport directory / airline information – lounge access rules & opening times.
Services & Facilities
From free Wi-Fi to first-aid and a multi-faith prayer room, SCL’s essentials are easy to find—mostly clustered in T2 (International) and duplicated at T1 (Domestic).
Quick Reference Table
| Service | Where | Hours | Notes |
|---|---|---|---|
| Free Wi-Fi | Throughout T1 & T2 (landside/airside) | 24/7 | Unlimited & free; portal asks you to reconnect periodically (airport states free & unlimited; English page notes reconnection). |
| SIM / Mobile | Retail kiosks & phone shops (check Shop/Services directory) | Varies | Buy local SIM/eSIM from major operators (Entel/Movistar/WOM); availability & hours vary—confirm on the airport directory. |
| Currency Exchange | Global Exchange counters in T2 (airside/landside) + some locations with extended hours; AFEX also listed | 24/7 on core sites; some points 07:00–23:00 | Multiple desks including baggage claim & lobby; check exact desk hours on site. |
| ATMs (Cashpoints) | Lobby & baggage-claim zones (T2) | 24/7 | Airport comms highlight 24-hour access to FX/ATM points. |
| Prayer / Quiet Room | Multi-faith room, T2 Level 2 | Daily (quiet space) | First of its kind in Chile; inclusive, non-denominational. |
| Medical / First Aid | T1 Level 1, Door 5 (24/7); T2 Level 1, Doors 1–2 (08:00–20:00) | As listed | Operated with IST; T2 room complements 24/7 T1 facility. |
| Parents’ / Lactation Room | T2 (signposted “Sala de Lactancia”) | Airport hours | Added with T2; look for wayfinding icons on concourse maps. |
| Baggage Wrapping | TrueStar Securebag — T1 Level 3, landside | 07:00–20:00 | Paid plastic-wrap service for checked bags. |
| Porter / Luggage Assistance | Request online; arrivals hall meet-point | Pre-book ≥48h | Airport-operated assistance for baggage transfer on request. |
| Lost & Found | Online form; airport + partner contacts | Response within ~48h (business hrs) | Airport handles public-area items; separate contacts for SAG/Customs, car parks & bus operators. |
Details & tips
- Wi-Fi: Connect to the “Nuevo Pudahuel” network; if kicked after a session, simply re-authenticate. The airport confirms free, unlimited Wi-Fi for both terminals.
- Money matters: Global Exchange runs most FX counters (core points 24/7, some 07:00–23:00); AFEX appears in the services list as an alternative—compare rates before swapping large sums. Nearby ATMs are available in lobby and baggage-claim.
- Wellbeing: The multi-faith prayer room in T2 L2 is a quiet, inclusive space. For health issues, IST first-aid is 24/7 in T1 and 08:00–20:00 in T2 (Level 1).
- Families: Look for the lactation room (Sala de Lactancia) and signed family facilities in T2.
- Baggage: Use TrueStar Securebag for wrapping; if you need hands-on help between curbs and counters, pre-book the airport’s luggage assistance service (48h notice recommended). For lost items, submit the airport form; the site lists direct numbers for SAG/Customs, parking (SABA), and bus operators.
Note: Some SIM/telecom kiosks and FX desks operate reduced hours overnight—check the airport services directory on your travel day for live listings.
Hotels Near the Airport
If you want maximum convenience at SCL, you’ve got one true on-site option directly opposite the terminals and several airport-area hotels 3–6 km away with frequent shuttles.
On-site (walk-in)
- Holiday Inn Santiago – Airport Terminal (IHG): Sits right in front of the terminal; you simply walk across—no shuttle needed. Official FAQ confirms on-site location and free Wi-Fi; TripAdvisor also describes it as “just a few steps outside of baggage claim.”
Nearby shuttle hotels (3–6 km)
- Hilton Garden Inn Santiago Airport: ~3 km from SCL with a complimentary shuttle (operates regularly/24 h per Hilton site and location page).
- City Express by Marriott Santiago Aeropuerto: ~3.5 km with an airport shuttle (listed by Marriott).
- La Quinta by Wyndham Santiago Aeropuerto: ~5–6 km; traveler reports note a free shuttle (typically half-hourly—confirm pickup point/time).
- Hotel Diego de Almagro Aeropuerto: ~10 min by road; free shuttle reported by guests.
Rate tip: These properties are generally mid/upper-mid range. Prices swing by season and events—always check the hotel site for your dates.
Quick Hotel Table
| Hotel | Distance from SCL | Shuttle | Price Range* | Book/Contact |
|---|---|---|---|---|
| Holiday Inn Santiago – Airport Terminal (IHG) | On-site (walk across) | Not needed | Mid / Upper-mid | Official site (IHG). |
| Hilton Garden Inn Santiago Airport | ~3 km | Free hotel shuttle (regular/24 h) | Mid | Hilton site / Location page. |
| City Express by Marriott Santiago Aeropuerto | ~3.5 km | Hotel shuttle | Mid | Marriott listing. |
| La Quinta by Wyndham Santiago Aeropuerto | ~5–6 km | Free shuttle (check pickup point) | Mid | Traveler reports / hotel listings. |
| Hotel Diego de Almagro Aeropuerto | ~10 min drive | Free shuttle | Value / Mid | Traveler reports / transport info. |
*Indicative bands only—verify live rates for your dates.
How to choose:
- Tight layover/early flight? Holiday Inn (walk-in).
- Overnight with budget control? City Express / La Quinta / Diego de Almagro (free shuttles).
- Want full-service amenities (pool/sauna/restaurant) and easy transfers? Hilton Garden Inn.
Tips for Travelers
Below are concise, no-nonsense tips to make SCL smooth—plus a quick table you can screenshot/save.
At-a-Glance Tips (with actions)
| Topic | What to do | Why it helps |
|---|---|---|
| Departure timing | For international flights, plan to be at the airport 3 hours before departure; in peak seasons/banks, some airlines (e.g., LATAM) advise up to 4 hours. | Evening long-hauls (Europe/Oceania) create queues at check-in, immigration, and security. Extra buffer = less stress. |
| Connections (T1 ↔ T2) | Domestic↔international transfers involve a ~10-minute walk; add time for immigration/security in T2. | Walking is fast, but border checks aren’t—tight connections can unravel without margin. |
| Baggage strategy | Put documents/meds/electronics in carry-on; use baggage wrapping if needed; tag bags inside and out. | Faster screening, less risk of damage, and easier ID if tags tear off. |
| Money & Metro | For budget trips: bus to Pajaritos/Los Héroes (Metro Line 1), then Metro. Keep some CLP cash or a card that works for small purchases; ATMs are in arrivals. | Bus+Metro beats traffic; small cash helps with tips/snacks. |
| SIM & Wi-Fi | Grab a local SIM/eSIM at arrivals or rely on free airport Wi-Fi to set up ride apps and maps. | Stable data = easier navigation and safer pickups. |
| Safety & health | Use official taxi/transfer counters; keep phones/wallets zipped in crowds. If unwell, visit first-aid (24/7 in T1). | Reduces risk of scams/pickpocketing; quick medical help if needed. |
| Late-night arrivals | After ~23:00, verify last bus times; have a taxi/ride-hail backup. | Night frequencies thin out—don’t get stranded. |
| Power & comfort | Bring a Type C/L adapter, power bank, and a reusable bottle (fill airside). | Keeps devices alive; saves on bottled water. |
Pro moves (save time & money)
- Check in online and use self-bag-drop where available.
- Pre-book a lounge (or confirm status/credit card access) if you need a shower before overnight flights.
- Track traffic to downtown with your maps app; buses + Metro Line 1 are predictable during rush hour.
- Compare FX vs ATM: ATMs often beat walk-up exchange rates; withdraw modest amounts to minimize fees.
- Label connections: If your itinerary mixes T1/T2, highlight those segments on your phone so you don’t lose time reading signs.
Recent Updates / News
- Domestic Terminal (T1) upgrade completed (September 2025). Santiago Airport finished the final stage of its T1 expansion/remodel, opening a new direct access to Gates B (East) and adding six extra security lanes to shorten queues. The project lifts capacity with 38 domestic boarding gates (up from 22), 12 baggage carousels (double the previous), 104 check-in counters and 50 self-service kiosks, targeting up to 20M passengers/year on the domestic side.
- Government inauguration & go-live (Sept 3–12, 2025). Chilean authorities formally inaugurated the upgraded T1, noting the US$60M investment and immediate operational benefits for peak travel periods.
- What travelers will notice now. Shorter walking distances to B-gates, more screening capacity, and larger holdrooms; expect clearer flows between T1 (domestic) and T2 (international) and improved baggage delivery at T1 during busy banks.
- Long-term outlook. Chile has signaled plans to significantly grow SCL (new terminals, a third runway) in the coming decades—watch for phased works that may affect access routes and staging areas.
Keep current: Before you fly, check the airport’s newsroom and passenger info pages for monthly updates on works, route changes, or advisories.
What’s new at SCL (last 12–18 months)
| Date | Update / Headline | What changed | Traveler impact | Source |
|---|---|---|---|---|
| Sep 12, 2025 | Domestic Terminal (T1) expansion completed & inaugurated | Final phase delivered after ~2 years’ works; new direct access to B Gates, more commercial areas and services; project investment ~US$60M; domestic capacity target up to 20M pax/year. | Shorter queues at security/baggage in T1, bigger gate holdrooms, clearer T1↔T2 flows. | |
| Jul–Sep 2025 | “New spaces in T1 from early September” (pre-opening notices) | Airport signposted phased openings and wayfinding ahead of the go-live; confirmed scope and timing for passengers. | Expect new routes inside T1, revised signage; allow a few extra minutes first week after changes. | |
| Jul 17, 2025 | Record H1 traffic: 13.4M passengers | Shareholders reported strongest first half ever at SCL. | Plan extra buffer at peaks (evenings/holidays); pre-book transfers/lounges when possible. | |
| Ongoing | Official newsroom & advisories | Central hub for construction updates, terminal maps, service notices. | Bookmark and check within 72 h of travel for any last-minute works or route changes. |
Notes to travelers
- The T1 upgrade is live—look for new access to B gates, added screening lanes, and expanded baggage areas. If you’re connecting T1↔T2, signage has improved but still add buffer for immigration/security on the international leg.
- High demand continues (record H1 2025), so expect busy evening banks (Europe/Oceania flights) and during Chilean holidays. Arrive 3 hours (international) or follow your airline’s guidance (LATAM may suggest up to 4 hours at peaks).
- For lounge or service adjustments (e.g., temporary closures, new hours), check the relevant operator page and the Nuevo Pudahuel site before you fly.
FAQs — Santiago International Airport (SCL)
1) Does Santiago have two international airports?
No. Greater Santiago, Chile is served by a single international airport: Arturo Merino Benítez International Airport (SCL/SCEL). Since the opening of T2 as the dedicated international terminal, all international flights operate there, while T1 handles domestic services. Other nearby aerodromes are not international gateways.
2) How many international airports are in Santiago, Chile?
Just one—SCL. The airport operates with Terminal 2 for international arrivals/departures and Terminal 1 for domestic flights. If your itinerary shows a domestic–international connection at SCL, plan to move between terminals accordingly.
3) Where is the international airport in Santiago?
SCL sits in the municipality of Pudahuel, roughly 15–20 km northwest of downtown Santiago. It is connected to the city by airport buses linking to Metro Line 1 and by express road corridors for taxis and private transfers.
4) When should I arrive for an international flight from SCL?
Plan for ~3 hours before departure as a baseline. Some carriers—including LATAM during late-evening banks (about 22:00–01:00)—advise allowing up to 4 hours due to heavier security/immigration queues. Always check your airline’s pre-flight guidance.
5) Where are the LATAM and SkyTeam lounges, and do they have showers?
LATAM’s lounge complex is in T2 (International) with long hours and showers; reviews highlight extensive food and workspace. The SkyTeam Lounge sits in T2 Pier E (Airside, 1st floor), is open 24/7, and has showers; access follows SkyTeam/eligible program rules.
6) Is there an airport hotel at SCL?
Yes—the Holiday Inn Santiago – Airport Terminal (IHG) is directly opposite the terminals, so no shuttle is required. The hotel provides free Wi-Fi, a fitness center, pool, and on-site dining, making it ideal for late arrivals, early departures, or long layovers.
7) Which buses go from the airport to the city, and how often do they run?
Two dedicated lines: Centropuerto (to Pajaritos/Los Héroes/Universidad de Santiago) advertises departures every ~15 minutes daily. TurBus Aeropuerto runs Airport ↔ Pajaritos, typically 05:35–23:35 with 15–20 min headways on weekdays (30–40 min on weekends); an operator page notes 05:30–00:00 and 10–15 min.
8) How long does it take to transfer between T1 and T2?
Allow about a 10-minute walk on a clearly signed route between terminals, then add extra time if you’re switching domestic ↔ international because you’ll clear immigration/customs/security in T2 for the international sector. Factor this into your minimum connection time.
9) What are SCL’s airport codes?
The codes are IATA: SCL and ICAO: SCEL. When booking or arranging ground transport, include “SCL” to avoid confusion with other cities named Santiago elsewhere in the world.
10) Is there free Wi-Fi, and can I buy a local SIM at the airport?
Yes—free Wi-Fi is available throughout T1 and T2. You’ll also find telecom retailers for local SIMs/eSIM activation listed in the airport’s passenger services directory; hours vary, so check the official “At the Airport” pages before you fly.
11) Are there currency-exchange counters and ATMs at SCL?
Yes. The airport lists foreign-exchange desks (e.g., Global Exchange) and ATMs across arrivals and public areas. For best value, compare your bank/ATM fees with posted FX rates; many travelers withdraw modest amounts in CLP on arrival. Refer to the airport’s passenger pages for current locations.
12) What medical, prayer, or family facilities are available?
SCL provides first-aid/medical rooms, a multi-faith prayer space, and family amenities such as lactation rooms—primarily within T2, with key services also in T1. Locations and hours are listed in the airport’s passenger information sections and on concourse maps.
13) “Santiago Airport” can mean different places—what should I specify?
Use city + country or the IATA code. Besides SCL (Chile), “Santiago Airport” might refer to Santiago de Compostela—SCQ (Spain) or Cibao—STI (Dominican Republic), among others. Adding the code prevents routing errors in flight searches and transfers.
14) What’s the easiest budget route from SCL to central Santiago?
Take Centropuerto or TurBus Aeropuerto to Pajaritos or Los Héroes (Metro Line 1), then continue by Metro. Services run frequently by day; late at night, verify last buses and consider a taxi or ride-hail backup. Check the operator pages for exact times.
15) Do the lounges accept Priority Pass?
The SkyTeam Lounge (T2 Pier E) is listed as 24 hours and accepts Priority Pass, but only when you’re flying on a SkyTeam-operated or codeshare flight. LATAM’s lounges follow LATAM/partner status and cabin-class rules rather than Priority Pass. Always confirm access on your date.
