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Santiago International Airport (SCL) — Complete Traveler Guide

Welcome to Santiago, Chile , a vibrant city surrounded by the beautiful Andes Mountains. Your journey begins at Arturo Merino Benítez International Airport (SCL), the main gateway to Chile and one of the busiest airports in South America. Designed for comfort and efficiency, the airport connects millions of travelers each year to destinations across Chile and the world, including Patagonia, the Atacama Desert, and Easter Island.

Santiago is served by one main international airport, where all commercial flights operate, making it a key hub linking South America, the South Pacific, and even Antarctica. Understanding the airport layout and connection process helps ensure a smooth and stress-free travel experience, whether you are arriving internationally or connecting to a domestic flight.

For a safe and well-prepared journey, the Santiago Airport (SCL / SCEL) — Route Information Guide helps travelers understand important flight conditions around the Andes. Because the airport is surrounded by mountains, turbulence can sometimes be stronger, seatbelt rules are followed carefully, and special flight procedures are used during arrival and departure. Weather and terrain are always considered, and proper routing over the Andes is essential for a safe and comfortable journey.

Arturo Merino Benítez Airport (SCL) Maps

Navigate the terminals and access routes for Santiago International Airport with our high-resolution visual guides.

Santiago Airport Terminal 1 and Terminal 2 Map showing Pier A to F
Terminal 1 & 2 Layout Overview
Isometric Terminal Guide
Map showing Santiago Airport location and access highways Costanera Norte and Americo Vespucio
How to Get to SCL Airport
Access & Route Map

Arturo Merino Benítez International Airport

Comprehensive Orientation & Logistics for Chile’s Major Aviation Hub

Official Name and Airport Code

Santiago’s main airport is officially called Arturo Merino Benítez International Airport, a name given in 1980 to honor the founder of both the Chilean Air Force and LATAM, the country’s flagship airline. However, many travelers simply call it Santiago International Airport, and both names refer to the same place.

For travel, the most important code to remember is SCL — this is the three-letter IATA airport code you will see on your boarding pass and baggage tags. The airport also has another code, SCEL, used mainly by pilots and air traffic control for flight planning.

General Information

Arturo Merino Benítez International Airport, often called Pudahuel Airport, is the only commercial international airport in Santiago and the busiest in Chile. Located about 17 km northwest of downtown Santiago, it serves as the main hub for LATAM Airlines and Sky Airline, and a focus city for JetSMART. The airport recently expanded, opening a modern new international terminal in 2022 to improve passenger experience and capacity.

Address Av. Armando Cortínez Ote. 1704, Pudahuel, Chile
Airport Codes IATA — SCL | ICAO — SCEL
Coordinates 33°23′34″S 70°47′08″W
Elevation 1,555 ft / 474 m
Phone Support +56 2 2690 1796

Terminals at Santiago Airport

Santiago Airport has two terminals, each serving different types of flights:

SCL T1

Terminal 1 (T1)

Used only for domestic flights operated by LATAM, Sky Airline, and JetSMART.

SCL T2

Terminal 2 (T2)

A modern terminal handling all international arrivals and departures.

Both terminals are connected by a long pedestrian walkway (10–15 minutes walk) and a free shuttle bus.

Important: Connectivity & Check-in

Passengers must check in and drop baggage at the terminal matching their flight type. Even though the walkway connects both terminals, travelers making an international-to-domestic connection must still complete passport control and baggage collection/re-check before continuing.

Getting To and From Santiago Airport

Santiago Airport offers several easy transportation options for travelers:

Centropuerto Bus (Public Shuttle)

This is one of the most affordable and convenient ways to reach the city. The bright green buses run from outside both terminals and travel to Los Héroes Metro Station and Pajaritos Station. The journey takes 30–60 minutes, depending on traffic, and costs around CLP 2,000 (about $2.50 USD). Payment is made in cash on the bus.

TurBus & Pullman Bus

These services operate similarly to Centropuerto and also connect travelers to Santiago’s main bus terminals, making them useful for long-distance travel across Chile.

Official Taxi (Taxi Oficial)

Official airport taxis, easily recognized by their black color with yellow roofs, are available at designated ranks. You must buy a prepaid ticket inside the arrivals hall before leaving. Fares are fixed by zone — for example, a ride to downtown Santiago or Providencia costs around CLP 20,000 ($25 USD).

Transvip and Private Transfers

Private transfer services are available inside the arrivals hall and offer shared or private rides to your hotel for a fixed price. These are often comfortable for groups and sometimes cheaper than taxis for solo travelers.

Ride-Hailing Apps (Uber, Cabify, DiDi)

Ride-hailing services operate legally and are widely used. Pick-up areas are located in the airport parking structure — simply follow signs for “App de Viajes” or “Ridesharing.” These options are often 20–30% cheaper than official taxis.

Car Rental

Car rental companies are available in both terminals. Renting a car is ideal for exploring Chile but is not recommended for driving within Santiago due to heavy traffic and complex roads.

Under Construction

Metro (Future Service)

A metro extension (Line 7) is currently under construction and will connect the airport to the city in the future, but it is not yet operational.

Why Visit Santiago, Chile

When your plane approaches Santiago, the pilot often asks passengers to look outside — and that moment reveals one of the biggest reasons to visit this city: the Andes Mountains. The breathtaking mountain view is part of daily life in Santiago and can be seen from across the city, especially from its famous viewpoints.

Top Scenic Viewpoints

Historic Site

Cerro Santa Lucía

A historic hill offering beautiful city views.

Panoramic Hub

Cerro San Cristóbal

The highest viewpoint in Santiago with panoramic views of the Andes and the city.

Chile is also famous worldwide for its excellent wines. Several wineries are located near Santiago, including Concha y Toro, which can be reached easily using public transport.

If you enjoy coastal landscapes, the Pacific Ocean is only about one hour away, making it easy to take a day trip to:

Coastal Day Trips

Beaches & Gardens

Viña del Mar

Known for beautiful Pacific beaches and manicured public gardens.

UNESCO Heritage

Valparaíso

Famous for its colorful hillside streets, creative graffiti, and unique cultural charm.

Discover Santiago’s History and Culture

The historic heart of the city is Plaza de Armas, where Santiago was founded in 1541. Surrounded by trees, statues, and historic buildings, the square reflects the city’s rich history.

Key Attractions Near Plaza de Armas

Santiago Metropolitan Cathedral (1748)

A beautiful historic church with detailed architecture.

Central Market of Santiago

Famous for seafood, spices, and traditional Chilean dishes. The most popular specialty here is centolla (king crab).

Museums Worth Visiting

Near Plaza de Armas

Pre-Columbian Art Museum

  • Displays ancient cultures of Central and South America.
  • Three floors of well-preserved artifacts.
Free admission: 1st Sunday of each month
Wildlife & Environment

National Museum of Natural History

  • Explains Chile’s wildlife and natural environment.
  • Includes exhibits related to Easter Island.
  • Highlights: whale skeleton and remains from Cerro El Plomo.
Free admission for all visitors

Cerro San Cristóbal & Metropolitan Park

Cerro San Cristóbal is the highest point in Santiago, located inside the large Metropolitan Park, about 300 meters above the city. It offers stunning views and multiple attractions.

Ways to Reach the Top
  • Walking
  • Cycling
  • Car
  • Cable car
  • Funicular
Attractions Inside the Park
  • Sanctuary of the Immaculate Conception
  • Public swimming pools
  • Japanese Garden
  • Pablo Neruda Amphitheater
  • Scenic viewpoints

Transportation from Santiago Airport (SCL)

Approximate Travel Time & Cost

Downtown Santiago / Plaza de Armas

Time: 30–50 minutes
  • Centropuerto Bus CLP 2,000
  • Uber CLP 12,000–18,000
  • Official Taxi Around CLP 20,000

Providencia / Las Condes (Hotels & Business Area)

Time: 40–60 minutes
  • Transvip Shared Van CLP 9,000 per person
  • Uber CLP 15,000–22,000

Ski Resorts (Valle Nevado / Farellones)

Time: 1.5–2 hours

Private transfer recommended (4×4 or snow chains may be needed in winter).

Valparaíso / Viña del Mar

Time: 1.5–2 hours by road

Direct bus from Pajaritos Terminal or private transfer recommended.

Practical Tips

Currency

Chilean Peso (CLP). ATMs are available in arrivals. Avoid airport exchange counters due to poor rates.

SIM Cards

Claro, Movistar, and WOM are available in arrivals. Getting a local SIM is recommended.

Agricultural Inspection

Chile has strict biosecurity rules. Always declare food, plant, or animal products to avoid heavy fines.

Duty-Free Shopping

Excellent options after international security, especially Chilean wine, pisco, and chocolate.

Lounge Access

LATAM and other premium lounges are available in both terminals.

Altitude

Santiago is at about 570 m (1,870 ft). No major altitude concerns for travelers.

Airlines and Flight Operations at Santiago Airport (SCL)

Santiago Airport is one of the most active and well-connected aviation hubs in South America, receiving direct flights from 63 airports across 19 countries, including 17 domestic destinations within Chile. On average, a flight arrives every eight minutes, highlighting the airport’s strong connectivity and constant activity. LATAM is the leading carrier, linking Santiago to 45 destinations, while the busiest domestic routes are Puerto Montt (PMC) and Calama (CJC), together accounting for about 14% of monthly operations. As an important hub for the Oneworld alliance, Santiago Airport plays a key role in global air travel, offering reliable airline networks and wide international connections that make travel to and from Chile smooth, efficient, and convenient for passengers worldwide.

Passengers can easily stay updated about their flights. The official airport website provides real-time arrival and departure information, allowing travelers to check flight status before heading to the airport. This helps you plan better and avoid last-minute surprises.

Airlines Flying to Santiago

Around 19 airlines operate flights to Santiago Airport, connecting the city to multiple international and domestic destinations. Below are some of the key airlines and their codes.

Airline Operator Intelligence

Airline Name IATA Code ICAO Code
LATAMLALAN
Sky AirlineH2SKU
JetSmartJAJAT
Aerolineas ArgentinasARARG
IberiaIBIBE
American AirlinesAAAAL
AviancaAVAVA
Air LabradorWJLAL
Air CanadaACACA
Copa AirlinesCMCMP
United AirlinesUAUAL
Air FranceAFAFR

Busiest International Routes

Buenos Aires Argentina
Lima Peru
São Paulo Brazil
Bogotá Colombia
Panama City Panama

Busiest Domestic Routes

Antofagasta Chile
Calama Chile
Iquique Chile
Concepción Chile
Puerto Montt Chile

Connecting International to Domestic

Travelers connecting from International → Domestic flights at Santiago Airport must follow these specific steps:

1
Follow signs after landing
2
Pass immigration
3
Collect baggage
4
Clear customs and inspection
5
Walk to Terminal 1
6
Re-check baggage
7
Pass security
8
Go to your boarding gate

Airport Overview — International to Domestic Connection

Traveling between an international and domestic flight can sometimes feel confusing, especially in a large airport. This simple guide helps you understand exactly what to do after landing at Santiago Airport Terminal 2 (International) to reach Terminal 1 (Domestic) smoothly and without stress.

Santiago Airport has two main terminals.
Terminal 2 (T2) handles all international flights, while Terminal 1 (T1) is used for domestic travel within Chile. Both terminals are connected by walkways and bridges, and moving between them usually takes about 10 minutes. The international terminal is modern and spacious, designed to handle more than 38 million passengers per year.

The airport also includes walkways and bridges connecting both terminals, along with multiple boarding piers (C, D, E, F) used for international departures and arrivals.

Step-by-Step Process for International to Domestic Connection

Step 1 — After Landing Follow Signs

After your international flight lands:

  • Exit the aircraft at Level 2
  • Follow airport signs for Domestic Connections
  • Listen carefully to crew announcements
  • Walk towards immigration and baggage claim area

This step is simple — just keep following the Domestic Connection signs inside the airport.

Image: Domestic Connection signage at Level 2
Step 2 — Go Down to Level 1 and Complete Immigration

Next, you must:

  • Go downstairs to Level 1
  • Pass through Immigration (PDI)
  • Show your passport and required travel documents
  • Health control may be performed (depending on current rules)
  • Continue through Security (AVSEC)
  • Complete Customs formalities
  • Then move toward the baggage claim area

Only after completing these steps can you continue to the next stage of your connection.

Image: Immigration control booths at Level 1
Step 3 — Collect Your Baggage

Even if your final destination is domestic, you must collect your baggage at the international terminal first.

  • Go to the baggage conveyor belts (after Duty Free)
  • Pick up all your luggage
  • Continue toward Customs and SAG security arches
  • Choose the correct lane: Green lane → Nothing to declare | Red lane → Goods to declare
  • SAG inspection, including sniffer dogs, may check restricted items

This is a very important step. Many passengers forget this, but baggage is not automatically transferred for domestic connections. The baggage system is efficient and can process around 1,200 bags per hour, helping keep the process smooth and quick.

Image: Baggage claim carousels area
Step 4 — Pass Customs and SAG Security

After collecting your luggage:

  • Walk through the Customs and SAG security arches
  • Choose the correct lane: “Nothing to declare” or “Goods to declare” lane
  • After crossing the arches, take the first glass door on the left
  • Head toward the Domestic Connections counter

Follow the signs carefully to continue your connection smoothly.

Image: Customs and SAG screening arches
Step 5 — Walk to Terminal 1 (Domestic)

Now you must move to Terminal 1 for your domestic flight.

  • Follow signs toward Domestic Terminal (T1)
  • Walk using pedestrian bridges / walkways
  • Travel from Terminal 2 → Terminal 1
  • Use walkways at Level 1 (parking area) or 3rd floor

The walk usually takes around 10 minutes. You may need to re-check your baggage at the domestic terminal.

Image: Pedestrian bridge connecting T2 and T1
Step 6 — Re-Check Your Baggage at Domestic Terminal

Once you reach Terminal 1 (Domestic):

  • Check in and re-drop your baggage at the domestic counter
  • Go through domestic security procedures
  • Follow airport screens to find your boarding gate
  • Proceed to your gate for boarding

Important Tips for Travelers

  • Always collect your baggage at the international terminal first
  • Keep your passport and documents ready for immigration and customs
  • Follow airport signs carefully at every step
  • Allow enough time between flights (minimum 2–3 hours recommended)
  • The walk between terminals is short, but includes procedures; plan accordingly

Airport Facilities

The airport expansion includes:

  • Large parking areas & Bus station
  • Shopping and public spaces
  • Green areas and walkways
  • Exhibition hall and amphitheater

These facilities improve passenger comfort and accessibility.

Airport in Numbers

38MPax / Year
96Self-Kiosks
64Bag-Drops
67Boarding Gates
66Baggage Belts
1.2kBags / Hour

Large Duty Free and VIP lounge areas are available in both terminals.

Passenger Facilities and Services — Santiago Airport (SCL)

If you have a long layover or overnight stop at Santiago Airport, you will find the airport modern, busy, and comfortable enough to wait between flights. It is not a sightseeing place, but it offers everything you need to eat, rest, stay connected, and relax. Overnight stays are usually allowed if you come prepared.

What You Can Expect at the Airport

Santiago Airport provides useful facilities from check-in to boarding, helping make your journey smooth and comfortable. Inside the airport you will find:

Restaurants and cafés
Free Wi-Fi
Charging stations
Waiting areas
VIP lounges
Shops & Essentials

During a Layover or Overnight Stay

If you have a long wait between flights, the airport is workable and practical:

  • Food is available both before and after security
  • Wi-Fi and charging points help you stay connected
  • Seating areas allow you to rest between flights
  • Sleeping overnight is generally tolerated if you come prepared

Lounges and Relaxation Options

For a quieter and more comfortable experience, Santiago Airport offers several VIP lounges where you can relax, work, or refresh before your flight. Inside lounges you usually get:

Comfortable seating
Food and drinks
Wi-Fi access
Quiet environment
News and TV
Showers (select lounges)

Many lounges are open to all travelers, even economy passengers, by paying at the entrance, buying a lounge pass, or using a membership program.

Major Lounges at Santiago Airport

Showers available • Entry by paying at the door
Showers available • Open 2:00 AM – 8:00 PM • Pay at the door
Showers available • Open 24 hours • Access by payment, prepaid pass, or membership
Showers available • Open 24 hours • Access by payment, prepaid pass, or membership
Showers available • Open 24 hours • Pay at the door
Access by prepaid pass or membership
Open 24 hours • Access by prepaid pass or membership

Quick Tip

If you want a peaceful and comfortable waiting experience, consider entering a lounge. Many lounges allow entry regardless of airline or travel class, and some offer shower facilities to help you refresh during long journeys.

Dining, Shopping, and Amenities — Santiago Airport (SCL)

Santiago Airport offers a wide range of food, shopping, and essential services to make your journey comfortable and convenient. Whether you are arriving, departing, or waiting during a layover, you will find everything you need across both terminals.

The second floor of Terminal 1 has many restaurants and shops, with more options on the third floor. The modern international piers in Terminal 2 also feature new dining and commercial spaces. Along with food and shopping, practical services such as banking, pharmacy, telecom booths, and police assistance are available throughout the airport.

Popular Food Options

Santiago Airport provides useful facilities from check-in to boarding, helping make your journey smooth and comfortable. Inside the airport you will find:

Local Chilean Food

La Cabrería al Paso (after security, Terminal 2)

Quick Meals

Cestee

Fast Food

McDonald’s (both terminals), Uncle Fletch burgers, LuluPok poké bowls

Healthy Options

Natoo Santiago (plant-friendly café)

Mini Markets

Maxi K and small stores in both terminals operate 24 hours for snacks, drinks, and essentials.

24-Hour Food and Drink Locations

Public Hall

  • Bakery & Co. (Level 1, Door 1)
  • Burger Truck (Level 4, Intl Boarding)
  • Cerveceria del Norte (Level 1)
  • Dunkin Donuts (Level 3, East Roundabout)
  • Gatsby (Rotunda)
  • Santa Brasa (Level 3, Door 3)

Domestic Terminal

  • Briciole Bar (Level 3)
  • Dunkin Donuts (Level 3)
  • McDonald’s (Level 2)
  • Starbucks (Level 3 / Level 2 Door 28)

International Terminal

  • Brioche Dorée (Level 3, West Rotunda)
  • Deli & Cia (Gate 17 & Hall E)
  • Dunkin Donuts (Level 3)
  • Juan Valdez Café (Hall C)
  • Patagonia Café (Level 3, Door 16)
  • Starbucks (Level 3 near Doors 11 & 19A)
Cafés: Starbucks, Britt Café, Lavazza
Restaurants: Ruby Tuesday, Mercadito Gourmet
Fast Food: Domino’s, Fritz, CPK
Bakery: Cinnabon, Eric Kayser
Bar: Bar Danes

Shopping at Santiago Airport

A strong mix of duty-free and retail stores across both terminals makes it easy to buy essentials and local gifts before departure.

Chilean WineMaipo, Colchagua regions
PiscoTraditional grape brandy
Lapis LazuliUnique blue stone jewelry
Copper ItemsSouvenirs & Decor
Gourmet FoodManjar, Merkén spice
BeautyBath & Body Works

Luggage Storage

Location: Level 1 near Gate 1 (24h)
Small Bag: CLP 7,000 / 24h
Large Bag: CLP 10,000 / 24h

Essential Services

  • Bank & ATMs (Banco Santander)
  • Telecom booths (Claro, Movistar)
  • Pharmacy (Cruz Verde)
  • Police (Carabineros de Chile)

If You Have a Long Layover

If your layover is 8 hours or more, consider visiting downtown Santiago (30 mins by taxi). Use official taxi counters only.

Cerro Santa Lucía
Cerro San Cristóbal
Sky Costanera Deck
Museum of Memory
Patio Bellavista
Nearby Vineyards

FAQs — Santiago International Airport (SCL)

No. Greater Santiago, Chile is served by a single international airport: Arturo Merino Benítez International Airport (SCL/SCEL). Since the opening of T2 as the dedicated international terminal, all international flights operate there, while T1 handles domestic services. Other nearby aerodromes are not international gateways.
Just one—SCL. The airport operates with Terminal 2 for international arrivals/departures and Terminal 1 for domestic flights. If your itinerary shows a domestic–international connection at SCL, plan to move between terminals accordingly.
SCL sits in the municipality of Pudahuel, roughly 15–20 km northwest of downtown Santiago. It is connected to the city by airport buses linking to Metro Line 1 and by express road corridors for taxis and private transfers.
Plan for ~3 hours before departure as a baseline. Some carriers—including LATAM during late-evening banks (about 22:00–01:00)—advise allowing up to 4 hours due to heavier security/immigration queues. Always check your airline’s pre-flight guidance.
LATAM’s lounge complex is in T2 (International) with long hours and showers; reviews highlight extensive food and workspace. The SkyTeam Lounge sits in T2 Pier E (Airside, 1st floor), is open 24/7, and has showers; access follows SkyTeam/eligible program rules.
Yes—the Holiday Inn Santiago – Airport Terminal (IHG) is directly opposite the terminals, so no shuttle is required. The hotel provides free Wi-Fi, a fitness center, pool, and on-site dining, making it ideal for late arrivals, early departures, or long layovers.
Two dedicated lines: Centropuerto (to Pajaritos/Los Héroes/Universidad de Santiago) advertises departures every ~15 minutes daily. TurBus Aeropuerto runs Airport ↔ Pajaritos, typically 05:35–23:35 with 15–20 min headways on weekdays (30–40 min on weekends); an operator page notes 05:30–00:00 and 10–15 min.
Allow about a 10-minute walk on a clearly signed route between terminals, then add extra time if you’re switching domestic ↔ international because you’ll clear immigration/customs/security in T2 for the international sector. Factor this into your minimum connection time.
The codes are IATA: SCL and ICAO: SCEL. When booking or arranging ground transport, include “SCL” to avoid confusion with other cities named Santiago elsewhere in the world.
Yes—free Wi-Fi is available throughout T1 and T2. You’ll also find telecom retailers for local SIMs/eSIM activation listed in the airport’s passenger services directory; hours vary, so check the official “At the Airport” pages before you fly.
Yes. The airport lists foreign-exchange desks (e.g., Global Exchange) and ATMs across arrivals and public areas. For best value, compare your bank/ATM fees with posted FX rates; many travelers withdraw modest amounts in CLP on arrival. Refer to the airport’s passenger pages for current locations.
SCL provides first-aid/medical rooms, a multi-faith prayer space, and family amenities such as lactation rooms—primarily within T2, with key services also in T1. Locations and hours are listed in the airport’s passenger information sections and on concourse maps.
Use city + country or the IATA code. Besides SCL (Chile), “Santiago Airport” might refer to Santiago de Compostela—SCQ (Spain) or Cibao—STI (Dominican Republic), among others. Adding the code prevents routing errors in flight searches and transfers.
Take Centropuerto or TurBus Aeropuerto to Pajaritos or Los Héroes (Metro Line 1), then continue by Metro. Services run frequently by day; late at night, verify last buses and consider a taxi or ride-hail backup. Check the operator pages for exact times.
The SkyTeam Lounge (T2 Pier E) is listed as 24 hours and accepts Priority Pass, but only when you’re flying on a SkyTeam-operated or codeshare flight. LATAM’s lounges follow LATAM/partner status and cabin-class rules rather than Priority Pass. Always confirm access on your date.

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