Dhaka Airport (DAC): Complete Guide to Hazrat Shahjalal International Airport 2026

What Makes Dhaka Airport Unique?

Bangladesh’s Largest Aviation Hub

The airport handles the highest volume of passenger and cargo traffic in Bangladesh, making it the country’s busiest airport.

Strong International Connectivity

Direct flights connect Dhaka with major cities across the Middle East, South Asia, Southeast Asia, East Asia, and Europe, making it an important gateway for global travel.

Continuous Modernization

The ongoing expansion and modernization projects, especially the Third Terminal, are transforming the airport into a more efficient and passenger-friendly aviation hub.

Gateway for Tourism and Business

Whether travelers are visiting Bangladesh for tourism, business, education, or family visits, Dhaka Airport serves as the primary entry point into the country and plays a key role in supporting economic growth and international connectivity.

Dhaka Airport Location and How to Reach the City

Hazrat Shahjalal International Airport is located in Kurmitola in northern Dhaka, close to the Uttara, Nikunja and Khilkhet areas. The official airport website places it approximately 17 kilometres from central Dhaka, although the actual road distance and journey time depend on the passenger’s destination and current traffic conditions.

The airport is connected to central Dhaka through Airport Road, also known as the Dhaka–Mymensingh Highway. This important road provides access to Uttara, Banani, Gulshan, Mohakhali, Farmgate, Motijheel and other major parts of the city.

Passengers can travel between Dhaka Shahjalal Airport and the city by taxi, ride-hailing vehicle, private airport transfer, hotel shuttle, local bus or train from the nearby Airport Railway Station. Travel times can change significantly because traffic congestion is common in Dhaka, particularly during weekday mornings, evenings and public holidays.

Dhaka Airport Address and Location Details

Location Information	Details
Official name	Hazrat Shahjalal International Airport
Airport address	Kurmitola, Dhaka-1229, Bangladesh
Area	Kurmitola, northern Dhaka
IATA code	DAC
Main access road	Airport Road/Dhaka–Mymensingh Highway
Approximate distance from central Dhaka	17 kilometres
Nearby areas	Uttara, Khilkhet, Nikunja and Banani
Nearest railway station	Airport Railway Station/Biman Bandar
Main transport choices	Taxi, ride-hailing, private transfer, bus, hotel shuttle and train

The airport address is commonly written as Hazrat Shahjalal International Airport, Kurmitola, Dhaka-1229, Bangladesh. Passengers using a navigation application should search for the complete airport name or use the airport code DAC to avoid confusion with smaller domestic aviation facilities.

Distance from Dhaka Airport to Major Areas

The journey from the airport to different parts of Dhaka may be relatively short in distance but much longer in time because of congestion. The following estimates are intended for basic journey planning and can vary according to the route, time of day, weather and road conditions.

Destination	Approximate Distance	Typical Road Journey
Uttara	4–8 km	15–30 minutes
Khilkhet	3–5 km	10–20 minutes
Banani	10–12 km	25–50 minutes
Gulshan	10–14 km	30–60 minutes
Mohakhali	12–15 km	35–65 minutes
Farmgate	15–18 km	40–80 minutes
Motijheel	19–23 km	50–100 minutes
Old Dhaka	22–27 km	60–120 minutes
Bashundhara Residential Area	7–10 km	20–45 minutes

These travel times are approximate. Passengers travelling during peak periods should allow extra time, especially when heading to the airport for an international departure.

Transport Options from Dhaka Airport

Different transport options are available outside the terminal area. The most suitable choice depends on the passenger’s budget, amount of luggage, destination and arrival time.

Transport Option	Best For	Main Advantage	Important Consideration
Airport taxi	First-time visitors	Direct journey to the destination	Confirm the fare before departure
Ride-hailing service	Passengers with mobile internet	App-based fare and vehicle tracking	Pick-up points may vary
Private airport transfer	Families and business travelers	Pre-arranged driver and fixed meeting point	Advance reservation is usually required
Hotel shuttle	Guests staying near the airport	Convenient hotel connection	Confirm availability with the hotel
Local bus	Budget-conscious travelers	Lower travel cost	Less convenient with large luggage
Train	Travelers connecting to railway routes	Avoids some road congestion	Not every train stops at the station
Car rental	Travelers needing flexible transport	Greater independence	Local traffic can be difficult for visitors

Taxi Services

Taxis and airport car services are available for passengers arriving at Dhaka Airport. A taxi provides direct transport to hotels, homes, offices and other destinations within the city.

Before beginning the journey, passengers should confirm:

• The total fare or whether a meter will be used
• Whether tolls, parking charges or luggage fees are included
• The exact destination and hotel address
• The vehicle registration details
• The estimated journey time

Travelers should use authorized transport providers and avoid accepting an unclear offer from an unidentified driver. Keeping the destination address written in both English and Bengali can also make communication easier.

Taxi Travel Tips

Passengers should carry smaller-denomination Bangladeshi taka for local transport expenses. It is also helpful to save the hotel’s telephone number and location on a mobile device before leaving the terminal.

Traffic can be slow even late in the evening, so passengers should not estimate travel time using distance alone.

Ride-Hailing Services

App-based ride services operate in Dhaka and may provide cars, motorcycles or other vehicle categories, depending on the service and availability. They are often useful because passengers can see an estimated fare, driver information and route inside the application.

To use a ride-hailing service successfully:

1. Connect to mobile data or airport Wi-Fi.
2. Enter the correct terminal or airport pick-up point.
3. Check the vehicle registration number.
4. Contact the driver if the designated meeting point is unclear.
5. Confirm the destination before starting the trip.

Pick-up arrangements may change according to airport traffic controls, so passengers should follow terminal signs and application instructions.

Private Airport Transfers

A private airport transfer is a suitable choice for passengers who prefer to arrange their journey in advance. The driver normally meets the passenger at an agreed location and provides direct transport to the requested address.

Private transfers can be especially useful for:

• Families with children
• Groups carrying several suitcases
• Business travelers
• First-time international visitors
• Late-night arrivals
• Passengers requiring a larger vehicle
• Travelers continuing to another city

When arranging a transfer, passengers should provide the correct flight number, arrival date, terminal information and contact details. Flight information allows the transport provider to account for reasonable delays.

Hotel Shuttle Services

Some hotels near Dhaka Airport provide shuttle or airport pick-up services. These may be complimentary, included within a room package or available for an additional charge.

Passengers should contact the hotel before travelling and confirm:

• Whether the shuttle operates 24 hours
• Whether advance booking is required
• Where the driver will wait
• Whether the service is private or shared
• The cost of the transfer
• The contact number for delayed arrivals

A hotel close to Dhaka Airport can be practical for overnight connections, early departures and passengers who do not want to travel far through city traffic.

Airport Railway Station

Dhaka Airport Railway Station, also called Biman Bandar Railway Station, is situated opposite Hazrat Shahjalal International Airport and can be accessed from Airport Road. It provides a useful connection for passengers continuing their journey by train.

The station is part of Bangladesh’s railway network, and selected intercity, mail and commuter trains stop there. Services may connect passengers with Dhaka’s main railway stations and destinations in other parts of Bangladesh.

Reaching the Railway Station

The railway station is close to the airport, but passengers should not assume that the route is suitable for walking with luggage. Road crossings, weather, traffic and baggage can make the journey difficult.

A short local vehicle journey may be more practical, particularly for:

• Passengers with heavy suitcases
• Families travelling with children
• Elderly travelers
• Passengers arriving at night
• People unfamiliar with the area

Planning a Train Connection

Before leaving the airport, passengers should check the current schedule through Bangladesh Railway’s official information and ticketing services. The railway’s website provides access to train information and online ticketing resources.

Not all trains stop at Airport Railway Station. Passengers should verify:

• Train name and number
• Departure time
• Station stop
• Coach and seat details
• Luggage requirements
• Whether the ticket must be collected or displayed digitally

A generous connection time is recommended because immigration, baggage collection and road access from the terminal can take longer than expected.

Local Bus Services

Local buses operate along Airport Road and connect the airport area with different parts of Dhaka. Bus travel is generally cheaper than using a taxi or private car, but it may be less comfortable for travelers carrying luggage.

Local buses may not have dedicated luggage space, clear English route displays or fixed travel times. As a result, they are usually better suited to passengers who already understand the local transport system.

When a Bus May Be Suitable

A bus may be considered when:

• The passenger is travelling with limited baggage
• The destination is located directly along the bus route
• The passenger is familiar with Dhaka
• Cost is more important than convenience
• Travel is taking place during daylight hours

First-time international visitors will usually find a pre-arranged transfer, authorized taxi or app-based ride easier to manage.

Car Rental at Dhaka Airport

Travelers searching for Dhaka Airport car rental or Dhaka Airport rent a car may find local transport companies offering vehicles with or without a driver. In Dhaka, hiring a vehicle with a professional driver is often more practical than self-driving because of heavy traffic, busy roads and unfamiliar local driving conditions.

Available vehicle types may include:

• Standard cars
• Executive sedans
• Sport utility vehicles
• Minivans
• Group vehicles
• Chauffeur-driven cars

What to Check Before Renting a Car

Passengers should verify:

• Total rental price
• Driver charges
• Fuel policy
• Distance or mileage limits
• Airport parking charges
• Toll charges
• Waiting time
• Cancellation conditions
• Vehicle capacity
• Insurance terms

The reservation should clearly state whether the service includes only airport pick-up or vehicle use for several hours or days.

Travelling to Dhaka Airport for Departure

Passengers heading to the airport should plan around Dhaka’s unpredictable traffic. International travelers should leave enough time for the road journey as well as airline check-in, security screening and immigration.

Recommended Planning Steps

1. Check the flight status before leaving.
2. Confirm the correct departure terminal.
3. Calculate the normal road journey.
4. Add extra time for congestion.
5. Keep travel documents easily accessible.
6. Save the airline and driver contact numbers.
7. Avoid scheduling a tight road or train connection.

Travelers departing from Old Dhaka, Motijheel, Dhanmondi or other busy central areas may need considerably more travel time than passengers staying in Uttara or near Airport Road.

Best Transport Choice by Traveler Type

For First-Time Visitors

A pre-arranged private transfer or hotel shuttle is generally the easiest option because the driver and meeting point can be confirmed in advance.

For Business Travelers

A chauffeur-driven car or app-based ride provides direct transport to Gulshan, Banani, Uttara and major business districts.

For Budget Travelers

A local bus or train may reduce costs, but passengers should check the route and timetable carefully before travelling.

For Families and Groups

A minivan or larger private vehicle offers more space for passengers and luggage.

For Late-Night Arrivals

Pre-arranged transport is preferable because public transport choices may be more limited and meeting a driver is easier when the service has been confirmed beforehand.

Practical Advice for Reaching the City

Keep the airport name, destination address and local contact number saved on your phone. It is also sensible to take a screenshot of the route in case mobile connectivity becomes temporarily unavailable.

Passengers should avoid making important appointments immediately after landing because immigration, baggage collection and road traffic may cause delays. Allowing additional time creates a more comfortable journey from Dhaka DAC Airport to the hotel or final destination.

Dhaka Airport Terminals

Hazrat Shahjalal International Airport currently uses separate facilities for international and domestic passenger operations. The airport’s official terminal information identifies three main passenger terminals: Terminal 1, Terminal 2 and the Domestic Terminal. Terminal 1 and Terminal 2 are used for international flights and are located within the same terminal complex, while domestic services operate from a separate building.

Passengers should check their airline ticket, boarding pass or current flight information before travelling because check-in areas, gates and terminal arrangements may change according to the airline and operational requirements.

The airport is also undergoing a major expansion through its Third Terminal project. This development is intended to increase passenger-handling capacity and provide more modern facilities for international travelers. Until new facilities are fully integrated into regular passenger operations, travelers should continue following airline instructions and official airport notices.

Dhaka Airport Terminal Overview

Terminal	Main Use	Passenger Type	Key Processes
Terminal 1	International flights	International arrivals and departures	Check-in, immigration, security, boarding and baggage collection
Terminal 2	International flights	International arrivals and departures	Airline processing, immigration, security and boarding
Domestic Terminal	Flights within Bangladesh	Domestic passengers	Check-in, security, boarding and domestic baggage collection
Third Terminal	Expanded international operations	Future and phased passenger operations	Modern check-in, baggage handling, immigration, retail and boarding facilities

Terminal 1

Terminal 1 forms part of the main international terminal complex at Dhaka Airport. It is used for selected international airline operations and contains facilities required for both departing and arriving passengers.

International departing travelers generally complete the following steps:

1. Enter the designated departure area.
2. Present travel documents at the entrance where required.
3. Locate the airline check-in counter.
4. Check baggage and collect the boarding pass.
5. Complete immigration formalities.
6. Pass through security screening.
7. Proceed to the assigned boarding gate.

International arriving travelers proceed through immigration, baggage claim and customs before leaving through the international arrivals area. The official airport terminal guidance notes that arriving international passengers complete immigration and customs procedures before exiting through the ground-floor arrivals concourse.

Facilities in Terminal 1

Facilities may include:

• Airline check-in counters
• Immigration desks
• Security screening areas
• Baggage claim belts
• Customs facilities
• Waiting areas
• Airline and business lounges
• Prayer areas
• Currency exchange counters
• ATMs
• Duty-free and retail outlets
• Food and beverage services
• Passenger information counters

Availability and opening hours may depend on flight schedules and airport operations.

Terminal 2

Terminal 2 is also used for international passenger flights and is connected with Terminal 1 as part of the same international terminal building. Travelers may find that airlines use different check-in zones, gates or arrival areas within the combined complex.

The passenger process in Terminal 2 is broadly similar to Terminal 1. Departing passengers complete airline check-in, immigration and security before entering the boarding area. Arriving passengers proceed through immigration, baggage collection and customs.

Terminal 1 and Terminal 2 Comparison

Feature	Terminal 1	Terminal 2
Flight type	International	International
Building arrangement	Part of the international terminal complex	Part of the same international terminal complex
Departures	Airline check-in, immigration, security and boarding	Airline check-in, immigration, security and boarding
Arrivals	Immigration, baggage claim and customs	Immigration, baggage claim and customs
Airline allocation	Depends on operational planning	Depends on operational planning
Passenger advice	Confirm the correct check-in area	Confirm the correct check-in area

Passengers should not rely only on a terminal number remembered from an earlier journey. It is safer to verify the current location through the airline or the official airport flight information page before departure.

Domestic Terminal

The Domestic Terminal handles flights between Dhaka and other cities within Bangladesh. Domestic flights are generally shorter and do not require international immigration or customs procedures, but passengers must still complete airline check-in and security screening.

Popular domestic destinations served from Dhaka may include:

• Chattogram
• Cox’s Bazar
• Sylhet
• Saidpur
• Jashore
• Rajshahi
• Barishal

Domestic routes and operating airlines can change, so passengers should confirm the latest schedule directly with their airline.

Domestic Departure Process

Passengers using the Domestic Terminal generally follow these steps:

1. Enter the domestic departure building.
2. Find the airline check-in counter.
3. Present a valid identification document.
4. Check baggage where applicable.
5. Pass through security screening.
6. Wait in the departure lounge.
7. Proceed to the boarding gate when announced.

Domestic Arrival Process

After landing, domestic passengers normally proceed directly to the baggage collection area and then leave the terminal. Immigration and international customs procedures are not required for a journey completed entirely within Bangladesh.

International and Domestic Terminal Differences

Passenger Process	International Terminals	Domestic Terminal
Passport required	Yes, for international travel	Usually not required for Bangladeshi domestic travel, but valid ID is needed
Immigration	Required	Not required
Customs	Required for international arrivals	Not normally required
Security screening	Required	Required
Recommended arrival time	Commonly around three hours before departure	Commonly around two hours before departure
Duty-free facilities	Usually available in international passenger areas	Limited or unavailable
Flight destinations	Other countries	Cities within Bangladesh

Airline requirements may differ. Travelers should always follow the check-in time printed on the ticket or provided by the airline.

Dhaka Airport Third Terminal

The Third Terminal is a major expansion project at Shahjalal International Airport Dhaka. It has been developed to support growing passenger numbers and provide a larger, more modern international terminal environment.

The project is expected to improve important parts of the passenger journey, including check-in, immigration, baggage handling, security screening, boarding and arrivals. CAAB also identifies the Third Terminal as a major airport development project.

Expected Third Terminal Features

The new terminal development is designed to include:

• Larger check-in halls
• Additional immigration counters
• Modern baggage-handling systems
• Passenger boarding bridges
• Expanded security screening areas
• More aircraft parking positions
• Retail and duty-free areas
• Restaurants and cafés
• Airline lounges
• Improved passenger waiting spaces
• Better road access and arrival areas
• Modern information and flight-display systems

Exact facilities and operational arrangements should be confirmed through official airport announcements as different parts of the terminal may enter service in phases.

Why the Third Terminal Is Important

The existing international terminal complex has handled increasing numbers of flights and passengers. The new development is intended to:

• Increase annual passenger capacity
• Reduce congestion in existing terminal areas
• Improve baggage processing
• Create more check-in and immigration capacity
• Support additional international flights
• Improve the overall passenger experience
• Strengthen Dhaka’s role as Bangladesh’s main international aviation gateway

The airport’s official website currently states that HSIA has an annual handling capacity of about eight million passengers and more than 150 daily international flights, highlighting the need for continued infrastructure expansion.

How to Find the Correct Terminal

Travelers should verify their terminal before leaving for the airport. The most reliable sources are:

• Airline booking confirmation
• Boarding pass
• Airline mobile application
• Airline customer service
• Official Dhaka Airport flight information
• Airport departure display boards

The official HSIA website provides separate flight-information sections for international and domestic arrivals, helping passengers check current operational details.

Information to Check Before Travelling

Confirm the following:

• Airline name
• Flight number
• International or domestic flight
• Departure terminal or check-in zone
• Check-in opening time
• Boarding time
• Baggage allowance
• Flight status

Passengers with connecting flights should also check whether they need to move between the domestic and international terminal buildings.

Moving Between Terminals

Terminal 1 and Terminal 2 are part of the same international terminal complex, making movement between their designated areas more manageable. However, the Domestic Terminal is separate, and passengers connecting between domestic and international flights should allow additional time.

A domestic-to-international connection may require the passenger to:

1. Collect checked baggage.
2. Leave the Domestic Terminal.
3. Travel to the international terminal area.
4. Check in again with the international airline.
5. Complete immigration and security procedures.

The same may apply in reverse for passengers arriving internationally and continuing on a domestic flight.

Connecting Passenger Advice

Travelers should allow a generous transfer time because connections can be affected by:

• Immigration queues
• Baggage delivery
• Customs processing
• Terminal movement
• Airline check-in deadlines
• Security screening
• Flight delays

Passengers travelling on separate tickets should be particularly careful, as the onward airline may not provide protection when the first flight is delayed.

Terminal Facilities for Families

Families travelling through Dhaka Airport should keep essential items such as food, medicine, diapers, documents and a change of clothes in their cabin baggage.

Useful facilities may include:

• Seating areas
• Restrooms
• Prayer rooms
• Food outlets
• Medical support
• Information counters
• Wheelchair assistance
• Baggage trolleys

Parents should allow extra time for security, check-in and immigration when travelling with infants or young children.

Terminal Assistance for Passengers with Reduced Mobility

Passengers who need wheelchair support or mobility assistance should contact their airline before the day of travel. Advance notice helps the airline and airport teams prepare suitable assistance from check-in to the boarding gate.

Travelers should provide details about:

• Wheelchair requirements
• Ability to climb aircraft stairs
• Medical equipment
• Mobility devices
• Assistance needed during boarding
• Support required during a connection

Passengers should arrive early because assistance coordination may take additional time.

Practical Terminal Tips

Arrive at the Correct Building

Confirm whether your flight is international or domestic before entering the airport complex.

Keep Documents Ready

International passengers should keep their passport, visa, ticket and supporting documents easily accessible.

Check Flight Displays

Gate numbers and boarding arrangements can change, so monitor the airport display screens even after completing check-in.

Allow Additional Time

Queues may form at terminal entrances, check-in counters, immigration and security screening, particularly during busy international departure periods.

Use Official Information Sources

For terminal changes, delays or new Third Terminal operating arrangements, rely on the airline, CAAB or the official HSIA website rather than an older travel post or unofficial social-media update.

Dhaka Airport Code and Technical Information

The official airport code for Dhaka Airport is DAC. This three-letter code is used on airline tickets, baggage tags, boarding passes, flight schedules and airport information systems. Travelers searching for Dhaka DAC Airport, airport code for Dhaka Bangladesh or Bangladesh Dhaka Airport code are referring to Hazrat Shahjalal International Airport.

The airport’s four-letter ICAO code is VGHS. This code is mainly used by pilots, air traffic controllers, aviation authorities, flight-planning systems and airport operators rather than ordinary passengers.

Hazrat Shahjalal International Airport has one principal runway used for domestic, international and cargo operations. Official Civil Aviation Authority of Bangladesh aeronautical documents identify the airport as VGHS and show a runway measuring approximately 3,200 metres long and 45 metres wide.

Dhaka Airport Codes at a Glance

Airport Detail	Code or Information
Official airport name	Hazrat Shahjalal International Airport
Common airport name	Dhaka Airport
IATA code	DAC
ICAO code	VGHS
Former name	Zia International Airport
City served	Dhaka
Country	Bangladesh
Airport type	Public international airport
Main operator	Civil Aviation Authority of Bangladesh
Main runway length	Approximately 3,200 metres
Main runway width	Approximately 45 metres
Airport elevation	Approximately 8 metres above sea level

What Is the IATA Code for Dhaka Airport?

The IATA code for Dhaka Airport is DAC. IATA codes are three-letter airport identifiers commonly used throughout the commercial aviation and travel industries.

Passengers are most likely to see DAC on:

• Airline tickets
• Flight booking websites
• Baggage labels
• Boarding passes
• Flight status pages
• Airport transfer reservations
• Hotel shuttle bookings
• Travel itineraries

For example, a flight listed as travelling from London to DAC means that its destination is Hazrat Shahjalal International Airport in Dhaka.

Why Is the Dhaka Airport Code DAC?

The code DAC is derived from the name Dhaka. Airport codes do not always use the first three letters of a city name because every code must be unique within the global aviation system.

DAC has remained the airport’s commercial code even though the airport has been known by several names over time.

What Is the ICAO Code for Dhaka Airport?

The ICAO code for Hazrat Shahjalal International Airport is VGHS.

ICAO codes contain four letters and are mainly used for operational aviation purposes. They appear in:

• Pilot flight plans
• Air traffic control systems
• Aviation weather reports
• Navigation charts
• Airport operational documents
• Aircraft dispatch systems
• International aviation notices

The Civil Aviation Authority of Bangladesh uses VGHS in its official aeronautical publications and airport charts.

Difference Between DAC and VGHS

Code	Full Form	Main Users	Common Use
DAC	IATA airport code	Passengers, airlines and travel companies	Tickets, bookings, luggage tags and flight searches
VGHS	ICAO airport code	Pilots, controllers and aviation authorities	Flight plans, navigation, weather and airport operations

Passengers normally only need to remember DAC when booking a flight or arranging transport. VGHS is primarily an aviation operations code.

Is Zia International Airport the Same as Dhaka Airport?

Yes. Zia International Airport, Dhaka International Airport and Hazrat Shahjalal International Airport refer to the same principal airport in Dhaka.

The airport was previously called Zia International Airport. It was renamed Hazrat Shahjalal International Airport in 2010. Older travel documents, maps, articles and local conversations may still use the former name.

Airport Names Explained

Name	Meaning
Hazrat Shahjalal International Airport	Current official name
Dhaka Airport	Common traveler-friendly name
Dhaka International Airport	Informal descriptive name
Zia International Airport	Former official name
Zia Airport Dhaka	Common historical search term
DAC Airport	Name based on the IATA code

Passengers should not be concerned if an older source mentions Zia International Airport, provided the location and code are DAC.

Airport Runway Information

Hazrat Shahjalal International Airport operates a primary runway suitable for a wide range of commercial passenger and cargo aircraft. Official CAAB aerodrome documentation records the runway as approximately 3,200 metres by 45 metres, with an airport elevation of about 8 metres or 27 feet.

Runway Feature	Information
Number of principal runways	One
Approximate runway length	3,200 metres
Approximate runway width	45 metres
Surface	Paved
Main use	Passenger, cargo and government aviation
Airport elevation	Around 8 metres above sea level

The runway supports domestic flights, regional narrow-body aircraft, long-distance international services and cargo operations. Aircraft access may depend on weight, weather, operational restrictions and airline planning.

Airport Elevation

Dhaka Airport sits at a relatively low elevation, approximately 8 metres above mean sea level, according to official aeronautical information.

Airport elevation is important for aircraft-performance calculations, but it does not normally affect a passenger’s airport experience.

Airport Ownership and Operation

Hazrat Shahjalal International Airport is operated by the Civil Aviation Authority of Bangladesh, commonly known as CAAB. The authority manages airport operations, aviation safety, air traffic services, infrastructure development and regulatory functions.

CAAB describes Hazrat Shahjalal International Airport as Bangladesh’s largest and principal international airport. It handles the great majority of the country’s international passenger traffic and aviation activity.

Main Operational Responsibilities

Airport management includes:

• Runway and taxiway operations
• Air traffic management
• Terminal facilities
• Aviation security coordination
• Airport fire and rescue services
• Passenger safety
• Aircraft parking arrangements
• Airport infrastructure maintenance
• Coordination with airlines
• Compliance with aviation regulations

Dhaka Airport Type

Dhaka Airport is a public international airport serving both civilian passenger and cargo operations. It supports:

• International passenger flights
• Domestic passenger flights
• Air cargo services
• Government and diplomatic flights
• Charter operations
• Emergency aviation services

The airport is the primary international gateway to Bangladesh and performs more aviation activity than any other airport in the country.

Technical Information for Travelers

Most passengers do not need detailed runway or navigation information. However, understanding the airport codes can help prevent booking and transfer errors.

Use DAC When Booking

Enter DAC when searching for:

• Flights to Dhaka
• Flights from Dhaka
• Airport hotels
• Airport transfers
• Car rental
• Live flight information

Check the Full Airport Name

Confirm that the reservation shows Hazrat Shahjalal International Airport rather than another airport in Bangladesh.

Match Your Baggage Tag

Before leaving the check-in counter, verify that the destination code printed on the baggage tag is DAC when Dhaka is your final destination.

Use VGHS Only for Aviation Purposes

Ordinary passengers generally do not need to search using VGHS unless they are looking for technical flight, weather or aviation information.

Quick Code Guide

For Flight Reservations

Use DAC.

For Baggage Labels

Look for DAC.

For Airport Transfers

Select Hazrat Shahjalal International Airport or DAC Airport.

For Aviation Charts and Flight Planning

Use VGHS.

For Older References

Zia International Airport also means the current Hazrat Shahjalal International Airport.

Airlines Operating at Dhaka Airport

Hazrat Shahjalal International Airport is Bangladesh’s primary aviation hub and serves a wide network of domestic and international airlines. As the country’s busiest airport, it offers direct and connecting flights to destinations across Asia, the Middle East, Europe, and neighboring countries. Every day, hundreds of scheduled passenger and cargo flights operate through Dhaka Airport, making it the main gateway for international travel to and from Bangladesh.

The airport is the primary hub for Biman Bangladesh Airlines, the national flag carrier, and also serves several private Bangladeshi airlines alongside many well-known international carriers. Whether you are traveling within Bangladesh or flying overseas, Dhaka Airport provides connections to numerous business, leisure, religious, and transit destinations.

Passengers should always verify their airline’s terminal, check-in counter, baggage allowance, and flight schedule before arriving at the airport, as operational arrangements may change.

Major Airlines at Dhaka Airport

Airline	Type	Main Services
Biman Bangladesh Airlines	Full-Service	Domestic & International
US-Bangla Airlines	Full-Service	Domestic & International
Novoair	Domestic Airline	Domestic Flights
Air Astra	Domestic Airline	Domestic Flights
Emirates	International	Dubai
Qatar Airways	International	Doha
Etihad Airways	International	Abu Dhabi
Saudia	International	Jeddah, Riyadh
Flydubai	International	Dubai
Air Arabia	International	Sharjah
Turkish Airlines	International	Istanbul
Singapore Airlines	International	Singapore
Malaysia Airlines	International	Kuala Lumpur
Thai Airways	International	Bangkok
IndiGo	International	India Routes
Air India	International	Delhi, Kolkata and other destinations
SriLankan Airlines	International	Colombo
China Southern Airlines	International	Guangzhou
Cathay Pacific (Cargo/Selected Services)	International	Hong Kong
Kuwait Airways	International	Kuwait City
Oman Air	International	Muscat

Airline schedules and destinations may change seasonally.

Biman Bangladesh Airlines

Biman Bangladesh Airlines is the national airline of Bangladesh and operates its primary hub from Hazrat Shahjalal International Airport. The airline offers the largest domestic network in the country while also serving numerous international destinations across Asia, Europe, and the Middle East.

Passengers flying with Biman can access services including:

• Domestic flights
• International flights
• Business Class
• Economy Class
• Online check-in (where available)
• Frequent flyer program
• Cargo services

Popular Biman destinations include:

• London
• Dubai
• Doha
• Jeddah
• Riyadh
• Kuala Lumpur
• Bangkok
• Singapore
• Delhi
• Kolkata
• Chattogram
• Cox’s Bazar
• Sylhet

Domestic Airlines

Several Bangladeshi airlines operate scheduled domestic flights from Dhaka Airport, connecting the capital with major cities throughout the country.

Domestic Airlines Operating from Dhaka

Airline	Popular Domestic Destinations
Biman Bangladesh Airlines	Chattogram, Cox’s Bazar, Sylhet, Rajshahi, Saidpur, Barishal, Jashore
US-Bangla Airlines	Chattogram, Cox’s Bazar, Sylhet, Saidpur, Rajshahi, Barishal
Novoair	Chattogram, Cox’s Bazar, Sylhet, Saidpur, Jashore
Air Astra	Cox’s Bazar, Chattogram, Sylhet, Saidpur

Domestic schedules vary depending on the season and passenger demand.

International Airlines

Hazrat Shahjalal International Airport offers direct international connections to many major cities worldwide. The airport plays a key role in connecting Bangladesh with destinations that are popular for tourism, business, education, and employment.

International airlines provide regular services to:

• United Arab Emirates
• Saudi Arabia
• Qatar
• Oman
• Kuwait
• Bahrain
• Malaysia
• Singapore
• Thailand
• India
• Sri Lanka
• China
• Turkey
• United Kingdom

These routes are especially important for expatriate workers, business travelers, students, and tourists.

Popular International Destinations from Dhaka Airport

Destination	Country	Approximate Flight Time
Dubai	United Arab Emirates	5–6 hours
Doha	Qatar	5–6 hours
Abu Dhabi	United Arab Emirates	5–6 hours
Sharjah	United Arab Emirates	5–6 hours
Jeddah	Saudi Arabia	6–7 hours
Riyadh	Saudi Arabia	6–7 hours
Muscat	Oman	4–5 hours
Kuwait City	Kuwait	5–6 hours
Kuala Lumpur	Malaysia	4 hours
Singapore	Singapore	4–5 hours
Bangkok	Thailand	2.5–3 hours
Delhi	India	2–3 hours
Kolkata	India	1 hour
Colombo	Sri Lanka	3–4 hours
Istanbul	Türkiye	8–9 hours
London	United Kingdom	11–12 hours

Flight durations are approximate and may vary depending on weather, airline, and routing.

Popular Domestic Destinations from Dhaka Airport

Dhaka Airport serves as the country’s busiest domestic aviation hub, offering frequent flights to important cities across Bangladesh.

Destination	Approximate Flight Time
Cox’s Bazar	1 hour
Chattogram	50–60 minutes
Sylhet	45–55 minutes
Saidpur	1 hour
Rajshahi	45–60 minutes
Barishal	40–50 minutes
Jashore	45–60 minutes

These routes are popular among business travelers, tourists, and residents traveling within Bangladesh.

Cargo Airlines

In addition to passenger services, Dhaka Airport also supports international cargo operations that contribute significantly to Bangladesh’s export industry.

Cargo airlines transport:

• Ready-made garments
• Pharmaceuticals
• Agricultural products
• Seafood
• Electronics
• Industrial goods
• Express courier shipments

Dedicated cargo facilities at the airport help manage both imports and exports efficiently.

Airline Check-in Information

Passengers should arrive at the airport well before departure to allow enough time for check-in, baggage drop, immigration (for international flights), and security screening.

Recommended Arrival Time

Flight Type	Recommended Arrival Before Departure
Domestic Flight	2 hours
International Flight	3 hours

Some airlines may recommend arriving even earlier during peak travel periods or holidays.

Online Check-in

Many airlines operating from Dhaka Airport provide online or mobile check-in services. Using online check-in can help passengers save time by obtaining their boarding pass before reaching the airport.

Online check-in availability depends on:

• Airline policy
• Destination
• Visa verification requirements
• Baggage type
• Travel documents

Passengers should still arrive early if they need to check baggage or complete document verification.

Airline Baggage Services

Most airlines provide baggage assistance through dedicated service counters within the terminal.

Common baggage services include:

• Checked baggage
• Cabin baggage guidance
• Lost baggage reporting
• Delayed baggage assistance
• Oversized baggage handling
• Special baggage (sports equipment, musical instruments, medical devices)

Passengers should review their airline’s baggage allowance before traveling to avoid additional charges.

Tips Before Flying from Dhaka Airport

Confirm Your Airline Terminal

Although airlines generally operate from the international or domestic terminal based on the route, passengers should verify the latest check-in location before leaving for the airport.

Check Flight Status

Review your airline’s latest flight information for any schedule changes, delays, or gate updates before starting your journey.

Carry Required Travel Documents

International travelers should have their passport, visa (if required), boarding pass, identification, and any additional travel documents readily available.

Arrive Early During Peak Seasons

Passenger traffic increases significantly during holidays, religious festivals, and vacation periods. Arriving early provides sufficient time for check-in, immigration, and security procedures.

Review Airline Policies

Each airline may have different rules regarding baggage allowance, online check-in, special assistance, and prohibited items. Checking these details in advance helps ensure a smoother airport experience.

Dhaka Airport Arrivals and Departures

Hazrat Shahjalal International Airport handles thousands of arriving and departing passengers every day through its domestic and international terminals. Whether you are meeting someone at the airport, catching a departing flight, or arriving in Bangladesh for the first time, understanding the arrival and departure process can make your journey smoother.

Passengers searching for Dhaka Airport arrivals, Dhaka Airport departures, Dhaka Airport flight schedule, or Dhaka Airport flight status can find updated information through airline websites and the airport’s official flight information systems.

International passengers should allow extra time for immigration, baggage collection, customs clearance, and security procedures, while domestic travelers generally experience a quicker airport process.

Dhaka Airport Arrival Process

Passengers arriving at Hazrat Shahjalal International Airport follow a series of procedures before exiting the airport.

International Arrival Process

The standard international arrival process includes:

1. Aircraft arrival at the assigned gate or parking stand.
2. Passengers proceed to the immigration counters.
3. Passport and visa verification.
4. Immigration clearance.
5. Baggage collection from the assigned carousel.
6. Customs inspection if required.
7. Exit through the arrivals hall.
8. Meet family, friends, hotel representatives, or airport transfer drivers.

The overall arrival time varies depending on passenger volume, immigration queues, baggage delivery, and customs processing.

Domestic Arrival Process

Domestic arrivals are generally much faster.

Passengers usually:

• Leave the aircraft.
• Collect checked baggage if applicable.
• Exit the terminal.

Domestic passengers do not go through immigration or international customs procedures.

International vs Domestic Arrivals

Arrival Process	International Flights	Domestic Flights
Passport Check	Yes	No
Immigration	Required	Not Required
Customs	Required	Not Required
Baggage Collection	Yes	Yes (if checked baggage)
Security Inspection	May apply	Limited
Arrival Hall	International Arrivals	Domestic Arrivals

Immigration Process

International passengers must complete immigration before collecting their baggage.

Immigration officers may verify:

• Passport validity
• Visa (if required)
• Arrival documents
• Travel purpose
• Return or onward ticket (when applicable)

Passengers should ensure all travel documents are completed before reaching the immigration counter to reduce waiting times.

Baggage Claim

After immigration, passengers proceed to the baggage claim area.

Airport display screens indicate:

• Flight number
• Assigned baggage carousel
• Flight origin
• Baggage status

Passengers should compare baggage tags before leaving the carousel to avoid collecting another traveler’s luggage.

Customs Clearance

Once baggage has been collected, passengers proceed through customs.

Travelers carrying items that exceed duty-free limits or require declaration should follow the designated customs procedures.

Items commonly requiring declaration may include:

• High-value goods
• Commercial merchandise
• Restricted products
• Large amounts of currency (subject to regulations)

Passengers should review the latest customs rules before traveling internationally.

Meeting Arriving Passengers

Family members, friends, and hotel representatives normally wait in the public arrivals area outside the customs exit.

To make meeting easier:

• Share the flight number.
• Confirm the airline.
• Monitor live arrival status.
• Keep your mobile phone switched on after landing.
• Agree on a meeting point before arrival.

Dhaka Airport Departures

Passengers departing from Dhaka Airport should arrive early to complete check-in, baggage drop, security screening, and immigration procedures.

International travelers are generally advised to arrive approximately three hours before departure, while domestic passengers should plan to arrive around two hours before departure.

International Departure Process

Most international passengers follow these steps:

1. Enter the departure terminal.
2. Airline document verification.
3. Check-in and baggage drop.
4. Receive boarding pass.
5. Immigration clearance.
6. Security screening.
7. Duty-free shopping and waiting area.
8. Proceed to the boarding gate.
9. Board the aircraft.

Gate numbers may change, so passengers should regularly check the airport display boards.

Domestic Departure Process

Domestic departures are simpler.

Passengers generally:

• Complete airline check-in.
• Drop checked baggage.
• Pass through security screening.
• Wait in the departure lounge.
• Board the aircraft when called.

Immigration is not required for domestic flights.

International vs Domestic Departures

Departure Process	International Flights	Domestic Flights
Passport Required	Yes	Usually No (Valid ID Required)
Check-in	Required	Required
Immigration	Required	Not Required
Security Screening	Required	Required
Customs	Departure regulations may apply	Not Applicable
Boarding Gate	International Terminal	Domestic Terminal

Dhaka Airport Flight Schedule

Passengers can check flight schedules before traveling to confirm:

• Departure time
• Arrival time
• Flight number
• Airline
• Terminal information
• Boarding status

Flight schedules may change because of:

• Weather conditions
• Air traffic congestion
• Operational requirements
• Aircraft rotation
• Technical issues

Checking the latest schedule before leaving for the airport helps avoid unnecessary waiting.

Live Flight Status

Real-time flight information allows passengers to monitor:

• On-time departures
• Flight delays
• Flight cancellations
• Gate changes
• Boarding updates
• Arrival estimates

Travelers meeting arriving passengers should check the latest arrival status before heading to the airport.

Flight Information Display Screens

Throughout the airport, digital display boards provide updated information, including:

• Airline
• Flight number
• Destination
• Origin
• Scheduled time
• Estimated time
• Boarding gate
• Flight status

Passengers should continue checking these screens even after completing check-in, as boarding gates and schedules may change.

Check-in Guidelines

Most airlines begin check-in several hours before departure.

Passengers should prepare:

• Passport (international travel)
• Valid identification
• Flight ticket or booking confirmation
• Visa documents (if applicable)
• Travel insurance (if required)
• Health documents (when applicable)

Online check-in is available with many airlines and can reduce waiting time at the airport.

Security Screening

All departing passengers must complete airport security screening before entering the departure area.

Security officers may inspect:

• Cabin baggage
• Electronic devices
• Liquids
• Personal belongings

Passengers should remove prohibited items before reaching the screening area to avoid delays.

Boarding Process

Boarding usually begins before the scheduled departure time.

Passengers should:

• Listen for boarding announcements.
• Monitor display screens.
• Keep their passport and boarding pass ready.
• Arrive at the boarding gate before the closing time.

Airlines may refuse boarding to passengers who arrive after the gate has closed.

Tips for Arriving Passengers

Keep Important Documents Ready

Have your passport, baggage claim tag, and customs documents easily accessible.

Follow Airport Signage

Signs throughout the airport guide passengers toward immigration, baggage claim, customs, transportation, and arrivals.

Confirm Your Airport Transfer

If you have arranged a private transfer or hotel shuttle, contact the driver after collecting your baggage.

Exchange Currency if Needed

Passengers who require local currency can use airport currency exchange counters or ATMs after arrival.

Tips for Departing Passengers

Arrive Early

Additional time is recommended during weekends, holidays, and peak travel seasons.

Monitor Flight Updates

Check your airline’s latest flight information before leaving home and again after arriving at the airport.

Pack According to Airline Rules

Review baggage allowance and prohibited items before packing.

Keep Travel Documents Accessible

Avoid placing passports, boarding passes, or visas inside checked baggage.

Stay Near Your Boarding Gate

After security screening, remain close to your assigned gate and pay attention to boarding announcements to avoid missing your flight.

Immigration and Customs at Dhaka Airport

International passengers arriving at or departing from Hazrat Shahjalal International Airport must complete immigration procedures. Arriving travelers may also need to complete customs formalities depending on the goods, currency and personal items they are carrying.

The process is generally straightforward when passengers keep their passport, visa, boarding pass and supporting travel documents ready. However, waiting times may increase during busy arrival periods, religious holidays and periods with several international flights landing close together.

Passengers should follow the signs for immigration, baggage claim and customs and provide accurate information whenever requested by airport officials.

Immigration and Customs Overview

Process	Arriving International Passengers	Departing International Passengers
Passport check	Required	Required
Visa verification	Required where applicable	Destination documents may be checked
Immigration clearance	Before baggage collection	After check-in
Baggage collection	After immigration	Checked during airline check-in
Customs clearance	After collecting baggage	May apply to restricted or declared items
Currency declaration	Required above applicable limits	May apply when carrying regulated amounts
Domestic passengers	Not required	Not required

Immigration on Arrival

After leaving the aircraft, international passengers should follow the signs leading to the immigration area. Bangladeshi and foreign passport holders may be directed to different counters.

The official airport arrival guidance advises foreign passport holders to proceed to the designated foreign-passport counter and present the required documents to complete immigration clearance.

Travelers may be asked to present:

• A valid passport
• A valid Bangladesh visa, where required
• Boarding pass or flight details
• Arrival information
• Accommodation address
• Return or onward travel details
• Supporting documents related to the purpose of travel

The exact requirements depend on the passenger’s nationality, visa category and reason for entering Bangladesh.

Documents to Keep Ready

Passengers should keep the following documents in their cabin baggage rather than checked luggage:

• Passport
• Visa or entry authorization
• Flight itinerary
• Hotel confirmation or local address
• Return or onward ticket
• Invitation letter, where relevant
• Employment, study or business documents, where applicable

Travelers should make sure the passport and visa details match the information provided to the airline.

Immigration Process for Bangladeshi Passport Holders

Bangladeshi citizens should proceed to the counters assigned to Bangladeshi passport holders. Immigration officers may verify the passport, travel history and other supporting documents before allowing entry.

Passengers returning from overseas should ensure that their passport remains valid and that any employment-related or residency documents are available when relevant.

Immigration Process for Foreign Passport Holders

Foreign visitors should follow the signs for foreign-passport immigration counters.

An immigration officer may check:

• Passport validity
• Visa category
• Permitted length of stay
• Purpose of visit
• Address in Bangladesh
• Return or onward journey
• Supporting invitation or business documents

Passengers should answer questions clearly and accurately. Travelers who are unsure about visa requirements should verify the latest rules with a Bangladesh embassy, consulate or official immigration authority before beginning their journey.

Visa on Arrival

Visa-on-arrival eligibility is determined by Bangladesh immigration rules and may depend on nationality, travel purpose and supporting documentation.

Travelers should not assume that visa on arrival is automatically available. Before travelling, they should confirm:

• Whether their nationality is eligible
• The permitted purpose of travel
• Required supporting documents
• Applicable visa fees
• Accepted payment method
• Permitted duration of stay

Airlines may also request evidence of visa eligibility before allowing a passenger to board the flight to Dhaka.

Arrival Card and Immigration Forms

Passengers may be asked to provide arrival-related information, either through a paper form or another process used by the immigration authorities.

Typical information can include:

• Full name
• Passport number
• Nationality
• Flight number
• Purpose of visit
• Length of stay
• Local address
• Contact details

Forms and procedures may change, so travelers should follow the instructions given by the airline, immigration officials and airport staff.

Baggage Collection After Immigration

After immigration clearance, passengers proceed to the baggage reclaim hall.

Digital display screens normally show:

• Airline
• Flight number
• Origin
• Assigned baggage carousel

Passengers should keep their baggage receipt or claim tag until they have left the airport. If luggage is missing, delayed or damaged, the traveler should report it to the airline’s baggage service desk before leaving the baggage claim area.

Customs Clearance on Arrival

After collecting baggage, international passengers proceed to customs.

Bangladesh Customs provides separate procedures for passengers depending on whether they are carrying only permitted personal belongings or goods that must be declared. Passengers carrying dutiable goods are required to complete a baggage declaration form describing the goods and their quantities.

Travelers should declare goods honestly when they are unsure whether an item falls within the permitted allowance.

Green and Red Customs Channels

Where green and red channels are in operation, passengers should select the appropriate route.

Green Channel

The green channel is generally intended for passengers who:

• Have no prohibited goods
• Have no restricted goods requiring permission
• Are not carrying goods above the duty-free allowance
• Do not need to make a customs declaration

Red Channel

The red channel is generally intended for passengers who:

• Are carrying dutiable goods
• Have goods requiring declaration
• Carry restricted items with appropriate permission
• Are unsure whether their belongings must be declared

Using the green channel does not prevent customs officers from inspecting baggage.

Items That May Require Declaration

Passengers may need to declare:

• Commercial quantities of goods
• High-value electronics
• Gold, jewelry or precious metals
• Excess tobacco products
• Alcohol, where permitted
• Large amounts of foreign currency
• Professional equipment
• Gifts or goods above the applicable allowance
• Restricted plants, food, medicines or animal products

Allowances can vary according to passenger status and the latest customs regulations.

Bangladesh Customs maintains traveler information covering baggage rules, duty-free allowances, gold and jewelry, foreign currency declarations and relevant passenger forms.

Duty-Free Baggage Allowance

Travelers may bring certain personal effects and eligible goods without paying customs duty, provided that the items remain within the permitted limits.

Duty-free allowances can depend on:

• Passenger nationality or status
• Age
• Length and purpose of travel
• Type and quantity of goods
• Whether the goods are for personal or commercial use

Passengers should consult the current Bangladesh Customs baggage rules instead of relying on an older allowance found in an unofficial travel guide.

Alcohol Rules

The official HSIA customs guidance states that Bangladeshi passport holders are not permitted to carry alcoholic beverages into Bangladesh. It also states that a foreign passport holder may bring up to one litre of alcoholic beverages duty-free, subject to the applicable conditions.

Because customs regulations can change, travelers should verify the rule before departure, particularly when carrying alcohol purchased at another airport’s duty-free shop.

Mobile Phones and Electronics

Passengers carrying several mobile phones, laptops or other electronics may be questioned if the quantity appears to be more than what is reasonable for personal use.

Travelers should:

• Retain purchase receipts for new high-value items
• Avoid carrying commercial quantities
• Declare goods when required
• Check the latest baggage rules before travelling

The customs authority may assess duty or request supporting documents for items exceeding the allowed quantity or value.

Gold and Jewelry

Gold bars, ornaments and high-value jewelry are subject to specific customs rules and declaration requirements.

Passengers carrying gold should confirm:

• The permitted quantity
• Applicable customs duty
• Declaration requirements
• Required receipts or ownership documents
• Current restrictions on bars and ornaments

Failure to declare regulated gold or jewelry can lead to seizure, penalties or further legal action.

Foreign Currency Declaration

Bangladesh Customs states that an incoming passenger may bring foreign currency into Bangladesh, but amounts above the declaration-free threshold must be declared using the prescribed form.

The customs guidance currently states that no declaration is necessary for foreign currency up to US$5,000 or its equivalent, while an amount exceeding that threshold must be declared to Customs.

Because currency regulations can be revised, travelers carrying a significant amount of cash should check the latest official rule before flying.

Restricted and Prohibited Items

Passengers should not carry prohibited or restricted items without the required authorization.

These may include:

• Illegal drugs
• Firearms and ammunition
• Explosives
• Certain medicines
• Obscene or unlawful materials
• Counterfeit currency
• Wildlife products
• Restricted plants and animal products
• Commercial goods without proper documentation

Airline security rules and customs import rules are separate. An item permitted in checked baggage by an airline may still be restricted from import into Bangladesh.

Medicines and Medical Equipment

Travelers carrying prescription medicine should keep:

• The medicine in its original packaging
• A valid prescription
• A doctor’s letter for controlled or injectable medicine
• Supporting documents for medical devices

Passengers carrying a large quantity of medicine should check whether prior authorization or a customs declaration is required.

Departure Immigration Process

International passengers leaving Dhaka Airport complete airline check-in before proceeding to immigration.

The usual process includes:

1. Enter the correct international departure terminal.
2. Complete airline check-in and baggage drop.
3. Collect the boarding pass and baggage receipt.
4. Proceed to departure immigration.
5. Present passport and boarding pass.
6. Complete immigration clearance.
7. Pass through security screening.
8. Continue to the boarding area.

Passengers should ensure that they have complied with any visa, residence or employment requirements before leaving Bangladesh.

Questions at Departure Immigration

Immigration officers may verify:

• Passenger identity
• Passport validity
• Destination visa
• Boarding pass
• Travel purpose
• Employment clearance documents, where applicable
• Previous entry or visa conditions

Travelers should keep all relevant documents readily available.

Customs Rules for Departing Passengers

Departing passengers carrying valuable goods, regulated currency, professional equipment or export-controlled items may need to complete customs formalities before departure.

Passengers should check the requirements when carrying:

• Large amounts of local or foreign currency
• Gold and jewelry
• Commercial merchandise
• Antiques or cultural objects
• Professional equipment
• Restricted medicines
• Export-controlled goods

Keeping receipts, permits and earlier customs declarations can make the process easier.

How to Avoid Immigration and Customs Delays

Complete Documents Correctly

Make sure names, passport numbers and travel details are accurate and consistent.

Declare Goods Honestly

When uncertain, ask a customs officer instead of attempting to pass through without making a required declaration.

Keep Receipts

Retain receipts for expensive electronics, jewelry and newly purchased goods.

Avoid Commercial Quantities

Several identical products may be treated as goods intended for resale rather than personal use.

Pack Documents in Cabin Baggage

Never place passports, visas, prescriptions, declarations or important receipts inside checked luggage.

Follow Official Instructions

Use the latest guidance from Bangladesh Customs, the airport and immigration authorities because allowances and procedures may change.

Immigration and Customs Tips for Connecting Passengers

Passengers connecting from an international flight to a domestic flight may need to:

• Complete immigration
• Collect checked baggage
• Clear customs
• Move to the Domestic Terminal
• Check baggage again for the onward flight

Passengers travelling internationally on a through ticket should ask the airline whether their baggage is checked to the final destination and whether immigration clearance is required in Dhaka.

A generous transfer time is recommended, especially when flights are booked on separate tickets.

Dhaka Airport Lounges

Hazrat Shahjalal International Airport offers several lounges where eligible passengers can relax before their flight. These lounges provide a quieter environment away from the main departure area and typically include comfortable seating, refreshments, Wi-Fi, charging points, workspaces, newspapers, television, and flight information displays.

Access to airport lounges depends on the airline, class of travel, membership program, or eligible credit card. Some lounges also offer paid entry, subject to availability.

Whether you are flying for business or leisure, using an airport lounge can make your waiting time more comfortable, especially during long layovers or before international departures.

Airport Lounge Overview

Lounge	Passenger Type	Access Options	Main Facilities
Balaka Executive Lounge	International passengers	Eligible airlines, business class, selected memberships	Comfortable seating, refreshments, Wi-Fi, business facilities
City Bank American Express Lounge	Eligible cardholders	American Express eligible cards	Food & beverages, Wi-Fi, charging points, seating
Airline Lounges	Premium passengers	Business Class, First Class, airline status members	Airline-specific services and refreshments
Partner Lounges	Selected travelers	Lounge memberships and partner programs	Seating, snacks, beverages and workspaces

Lounge availability and access policies may change depending on airline operations and airport management.

Balaka Executive Lounge

The Balaka Executive Lounge is one of the main premium lounges at Dhaka Airport and serves eligible international travelers before departure.

The lounge is designed for passengers seeking a more comfortable pre-flight experience and generally offers:

• Comfortable seating
• Complimentary refreshments
• Tea and coffee
• Newspapers and magazines
• Television
• Flight information displays
• Charging facilities
• Air-conditioned environment
• Wi-Fi access
• Business-friendly workspace

Entry requirements depend on the airline, travel class, or lounge partnership.

Who Can Access the Balaka Lounge?

Access may be available to:

• Business Class passengers
• First Class passengers
• Eligible airline frequent flyer members
• Selected lounge membership holders
• Passengers purchasing lounge access (when available)

Passengers should confirm eligibility directly with their airline before arriving at the airport.

American Express Lounge

Travelers searching for American Express Lounge Dhaka Airport or Amex Lounge Dhaka Airport are usually referring to the lounge available for eligible American Express cardholders.

Eligible passengers may receive lounge access depending on:

• Card type
• Card issuer
• Annual benefits
• Lounge partnership
• Available capacity

Services commonly include:

• Comfortable seating
• Complimentary snacks
• Soft drinks
• Tea and coffee
• Wi-Fi
• Charging stations
• Flight display screens
• Business work area

Cardholders should review the latest lounge benefits with their card provider before travel, as eligibility and guest policies can change.

Airline Lounges

Several international airlines provide lounge access for premium passengers traveling through Dhaka Airport.

Passengers may receive complimentary access if they are flying:

• First Class
• Business Class
• Premium cabin (where applicable)

Elite members of airline loyalty programs may also qualify for lounge access depending on their membership status and airline policy.

Priority Pass and Lounge Memberships

Some airport lounges may participate in international lounge membership programs such as Priority Pass or similar airport lounge networks.

Passengers should verify:

• Whether their membership is accepted
• Guest access policy
• Number of complimentary visits
• Additional visit charges
• Lounge opening hours

Membership conditions vary between providers.

Lounge Facilities

Although facilities differ slightly between lounges, many offer similar services to improve the passenger experience.

Common Lounge Amenities

Facility	Availability
Comfortable seating	Yes
Air conditioning	Yes
Complimentary snacks	Usually available
Tea and coffee	Yes
Soft drinks	Usually available
Wi-Fi	Usually available
Charging stations	Yes
Television	Available in most lounges
Newspapers and magazines	Usually available
Flight information displays	Yes
Business workspace	Available in selected lounges
Washrooms	Available

Some lounges may also provide shower facilities or quiet areas depending on the operator.

Food and Beverages

Airport lounges generally provide complimentary refreshments for eligible passengers.

Food options may include:

• Light meals
• Sandwiches
• Pastries
• Local snacks
• Fresh fruit
• Biscuits

Beverage options commonly include:

• Tea
• Coffee
• Soft drinks
• Bottled water
• Fruit juice

Menu options may vary throughout the day and according to lounge policies.

Wi-Fi and Business Services

Business travelers often choose airport lounges because they provide a quieter place to work before boarding.

Available business facilities may include:

• High-speed Wi-Fi
• Charging outlets
• Laptop-friendly seating
• Work desks
• Printing facilities (selected lounges)
• Business newspapers

Passengers should remember that internet speed may vary depending on passenger demand.

How to Access a Lounge

Passengers may be eligible for lounge entry through one of the following methods.

Access Method	Description
Business Class Ticket	Complimentary access offered by participating airlines
First Class Ticket	Premium lounge access where available
Frequent Flyer Status	Elite airline members may qualify
Credit Card Benefits	Eligible premium credit cards may include complimentary visits
Lounge Membership	Priority Pass or partner membership programs
Paid Entry	Available at selected lounges, subject to availability

Not every airline participates in every lounge program, so passengers should verify access before traveling.

Lounge Etiquette

To ensure a comfortable environment for everyone, passengers should follow basic lounge etiquette.

Respect Other Travelers

Keep conversations at a reasonable volume and avoid unnecessary noise.

Monitor Boarding Time

Lounge staff may announce flights, but passengers remain responsible for reaching the boarding gate before it closes.

Follow Time Limits

Some lounges impose a maximum stay depending on airline or membership conditions.

Keep Personal Belongings Secure

Although lounges are generally quiet, passengers should not leave valuables unattended.

Is Lounge Access Worth It?

Airport lounge access may be especially useful for:

• Long layovers
• Delayed flights
• Business travelers
• Families seeking a quieter waiting area
• Premium cabin passengers
• Travelers needing workspace before departure

Passengers with short waiting times may find standard departure facilities sufficient, while those spending several hours at the airport often appreciate the additional comfort and services available inside the lounges.

Tips Before Using a Lounge

Check Eligibility

Confirm whether your airline ticket, membership, or credit card provides complimentary access.

Verify Opening Hours

Some lounges operate according to international flight schedules and may have limited hours during quieter periods.

Carry Your Boarding Pass

Lounge staff generally require a valid boarding pass and identification before granting access.

Ask About Guest Policies

If traveling with family or colleagues, confirm whether additional guests are included or whether extra charges apply.

Leave Enough Time for Boarding

Even after enjoying the lounge facilities, monitor flight information screens and proceed to your boarding gate well before the final boarding announcement.

Food, Restaurants and Duty-Free Shopping at Dhaka Airport

Hazrat Shahjalal International Airport offers a variety of dining, shopping, and duty-free facilities for both domestic and international passengers. Whether you want a quick snack before boarding, a cup of coffee during a layover, or last-minute shopping before your flight, the airport provides several options throughout the terminal.

Most restaurants, cafés, and retail stores are located inside the departure areas, while selected food outlets and convenience services are available in the public terminal areas. International passengers can also access duty-free shopping after completing immigration and security checks.

The selection of restaurants and shops may change over time as airport facilities continue to expand, particularly with the development of the new Third Terminal.

Food and Shopping Overview

Category	Available Services
Restaurants	Local and international cuisine
Cafés	Coffee, tea, snacks and light meals
Fast Food	Quick takeaway meals and beverages
Convenience Stores	Travel essentials and packaged snacks
Duty-Free Shops	Perfumes, cosmetics, chocolates, tobacco, liquor (subject to regulations), gifts and souvenirs
Gift Shops	Local handicrafts, souvenirs and travel accessories
Bookstores	Books, magazines and newspapers
Beverage Counters	Soft drinks, bottled water and juices

Restaurants at Dhaka Airport

Passengers can choose from several restaurants offering both Bangladeshi and international cuisine.

Food options generally include:

• Rice dishes
• Chicken meals
• Vegetarian meals
• Sandwiches
• Burgers
• Noodles
• Pasta
• Bakery products
• Desserts

Depending on the terminal and operating hours, passengers can find meals suitable for breakfast, lunch, dinner, or late-night travel.

Local Bangladeshi Cuisine

Travelers wishing to experience local flavors before departure may find restaurants serving popular Bangladeshi dishes.

Common menu items may include:

• Biryani
• Fried rice
• Chicken curry
• Beef curry
• Fish dishes
• Dal
• Paratha
• Traditional sweets

Availability varies between restaurants.

International Food Options

Passengers looking for familiar international meals may find cafés and restaurants offering:

• Pizza
• Pasta
• Sandwiches
• Salads
• Fried chicken
• Burgers
• Asian cuisine
• Continental meals

Menu selections differ by restaurant and terminal.

Cafés and Coffee Shops

Coffee shops are popular among passengers waiting for flights or arriving early for check-in.

Typical café offerings include:

• Fresh coffee
• Espresso
• Cappuccino
• Tea
• Hot chocolate
• Cakes
• Muffins
• Cookies
• Sandwiches
• Light snacks

These cafés provide convenient places to relax, charge electronic devices, and wait for boarding announcements.

Quick Snacks and Takeaway Food

Passengers with limited time before departure can choose quick takeaway options such as:

• Packaged sandwiches
• Pastries
• Chips
• Chocolate
• Fresh fruit
• Energy bars
• Soft drinks
• Bottled water

These are particularly useful for passengers catching early morning or connecting flights.

Duty-Free Shopping

International travelers departing from Dhaka Airport can shop at duty-free stores after completing immigration and security screening.

Duty-free shops allow eligible international passengers to purchase selected products without certain local taxes or duties, subject to customs regulations at both departure and destination countries.

Popular Duty-Free Products

Product Category	Examples
Perfumes	International fragrance brands
Cosmetics	Makeup and skincare products
Chocolates	Premium chocolates and gift boxes
Tobacco Products	Cigarettes and cigars (subject to legal limits)
Alcohol	Selected international brands (subject to destination regulations)
Fashion Accessories	Sunglasses, watches and wallets
Souvenirs	Gifts and local handicrafts
Travel Accessories	Bags, neck pillows and travel essentials

Passengers should always verify duty-free allowance rules before purchasing restricted items.

Souvenir Shops

Visitors looking for gifts can often find shops selling:

• Traditional handicrafts
• Local artwork
• Bangladeshi souvenirs
• Handmade products
• Keychains
• Magnets
• Decorative items
• Clothing accessories

These items are popular among international tourists taking home souvenirs from Bangladesh.

Books and Travel Essentials

Some airport retail outlets offer useful travel items, including:

• Newspapers
• Magazines
• Books
• Travel adapters
• Earphones
• Power banks
• Mobile accessories
• Neck pillows
• Luggage locks
• Personal care products

These shops are helpful for passengers who forget essential travel items before arriving at the airport.

Currency Exchange and ATMs

Passengers can also access banking services inside the airport.

Available services generally include:

• Currency exchange
• ATM withdrawals
• Foreign currency purchase
• Local currency exchange
• Banking assistance

International visitors may wish to exchange a small amount of currency upon arrival for transportation and other immediate expenses.

Shopping Tips for International Travelers

Check Customs Allowances

Every destination country has different rules regarding duty-free purchases. Travelers should ensure they remain within the permitted limits for alcohol, tobacco, and other restricted items.

Keep Purchase Receipts

Retain receipts for duty-free purchases until reaching your final destination, as customs officers may request proof of purchase.

Buy Liquids Carefully

Passengers with connecting flights should confirm airline and security rules regarding liquids, aerosols, and gels, especially when transferring through another airport.

Compare Prices

Although duty-free shopping can offer tax advantages, comparing prices before purchasing high-value items is always a good idea.

Food Options for Different Travelers

Traveler Type	Recommended Options
Families	Full-service restaurants with meal options
Business Travelers	Coffee shops and lounge dining
Transit Passengers	Cafés and quick takeaway counters
Budget Travelers	Snack counters and convenience stores
International Tourists	Restaurants serving Bangladeshi cuisine

Dining Tips Before Your Flight

Eat Before Long Flights

Passengers traveling on long-haul flights may prefer having a meal before boarding, especially if their airline offers limited meal service.

Stay Hydrated

Carry or purchase bottled water after completing security screening, particularly before long international journeys.

Allow Time for Boarding

Avoid placing food orders too close to boarding time. Monitor airport display screens and announcements while dining.

Consider Dietary Requirements

Passengers with vegetarian, vegan, halal, or allergy-related dietary needs should check menu information before ordering.

Shopping Tips Before Departure

Shop After Immigration

International duty-free stores are generally located after passport control and security screening.

Keep Boarding Pass Ready

Duty-free purchases usually require a valid boarding pass during payment.

Pack Fragile Items Securely

If purchasing glass bottles, perfumes, or souvenirs, ensure they are packed safely according to airline baggage rules.

Verify Destination Restrictions

Certain products that are legal to purchase at Dhaka Airport may have import restrictions in your destination country. Checking these rules before shopping can help avoid issues during arrival customs inspections.

Hotels Near Dhaka Airport

Travelers arriving late at night, departing early in the morning, or facing a long layover may prefer to stay at a hotel near Hazrat Shahjalal International Airport. The airport is surrounded by several hotels in Uttara, Nikunja, Khilkhet, and the Airport Road area, offering options for different budgets and travel needs.

Hotels near Dhaka Airport range from basic guesthouses and business hotels to upscale international properties. Many are located within a short drive of the terminal, although travel time can vary significantly depending on traffic conditions.

Passengers should confirm whether the hotel provides an airport shuttle, late check-in, breakfast, luggage storage, and 24-hour reception before booking.

Hotels Near Dhaka Airport Overview

Hotel Area	Approximate Distance from Airport	Best For
Airport Road	1–4 km	Short stays and early flights
Uttara	3–8 km	Budget, business and family stays
Nikunja	4–7 km	Business travelers and quieter accommodation
Khilkhet	2–5 km	Affordable airport access
Gulshan	8–12 km	Premium and business hotels
Banani	10–14 km	Dining, shopping and longer stays

Travel time may be longer during peak traffic hours.

Popular Hotels Near Dhaka Airport

Hotel	Area	Hotel Type	Airport Transfer Availability
Best Western Plus Maple Leaf	Uttara	Upscale Business Hotel	Available on request
Dhaka Regency Hotel & Resort	Airport Road/Nikunja	Premium Hotel	Usually available
Le Méridien Dhaka	Airport Road	Luxury Hotel	Available
Radisson Blu Dhaka Water Garden	Airport Road	Luxury Hotel	Available
HANSA – A Premium Residence	Uttara	Premium Residence	Available on request
Marino Royal Hotel	Uttara	Business Hotel	Available
Richmond Hotel & Suites	Uttara	Mid-Range Hotel	May be available
Hotel Afford Inn	Uttara	Budget Hotel	Confirm before booking
Nagar Valley Hotel	Uttara	Budget to Mid-Range	May be available
Grace 21 Smart Hotel	Nikunja	Business Hotel	Confirm availability

Hotel services, prices, and transfer policies may change, so travelers should verify current details directly with the property.

Luxury Hotels Near Dhaka Airport

Passengers looking for premium accommodation can choose from several high-end hotels near the airport.

Le Méridien Dhaka

Le Méridien Dhaka is located near Airport Road and offers luxury accommodation for business and leisure travelers. Facilities generally include:

• Spacious rooms
• Restaurants
• Swimming pool
• Fitness center
• Meeting facilities
• Airport transfer services
• 24-hour reception

Its location makes it a convenient option for passengers with short business stays or early departures.

Radisson Blu Dhaka Water Garden

Radisson Blu Dhaka Water Garden is another premium hotel located within driving distance of the airport.

Facilities may include:

• Multiple restaurants
• Business center
• Outdoor pool
• Fitness facilities
• Conference rooms
• Airport transportation

The hotel is suitable for business travelers, families, and international visitors seeking a full-service property.

Dhaka Regency Hotel & Resort

Dhaka Regency Hotel & Resort is positioned close to Airport Road and offers convenient access to Hazrat Shahjalal International Airport.

Common services include:

• Restaurants
• Rooftop facilities
• Business services
• Meeting rooms
• Fitness center
• Airport transfers

Mid-Range Hotels Near Dhaka Airport

Mid-range hotels provide a balance between comfort and cost.

These properties often include:

• Air-conditioned rooms
• Breakfast
• Wi-Fi
• Room service
• Airport pickup
• 24-hour front desk
• Luggage storage

Uttara is one of the most popular areas for mid-range airport accommodation because it offers restaurants, shopping areas, banks, and transport connections.

Budget Hotels Near Dhaka Airport

Budget-conscious travelers can find smaller hotels and guesthouses in Uttara, Khilkhet, and nearby residential areas.

Budget accommodation may provide:

• Basic private rooms
• Air conditioning
• Wi-Fi
• Attached bathrooms
• Reception service
• Airport pickup at an additional cost

Passengers should check recent reviews, room photographs, security arrangements, and cancellation policies before booking a low-cost property.

Hotels with Airport Shuttle Service

Many travelers search specifically for hotels near Dhaka Airport with shuttle service.

Airport shuttle services may be:

• Complimentary
• Included with selected room packages
• Available for an additional fee
• Offered only with advance booking
• Shared or private

Guests should provide the hotel with:

• Flight number
• Arrival date
• Scheduled landing time
• Passenger name
• Contact number
• Terminal information

It is helpful to confirm where the driver will wait and whether the service operates late at night.

Best Areas to Stay Near Dhaka Airport

Uttara

Uttara is one of the most convenient areas for airport travelers.

Advantages include:

• Wide range of hotels
• Restaurants and cafés
• Shopping facilities
• Banks and ATMs
• Access to Airport Road
• Accommodation for different budgets

Traffic can still be heavy during busy periods, so extra travel time is recommended.

Nikunja

Nikunja is a quieter residential and business area near the airport.

It may suit travelers who prefer:

• A less crowded environment
• Business hotels
• Short airport transfers
• Access to nearby commercial areas

Khilkhet

Khilkhet offers affordable accommodation close to the airport.

It may be suitable for:

• Budget travelers
• Short overnight stays
• Passengers prioritizing airport proximity

Travelers should carefully review hotel standards before booking.

Gulshan and Banani

Gulshan and Banani are farther from the airport but offer a greater selection of premium hotels, restaurants, offices, and entertainment facilities.

These areas may be better for travelers staying several days in Dhaka rather than only overnight.

Choosing a Hotel for a Layover

Passengers with an overnight layover should consider:

Factor	Why It Matters
Airport distance	Reduces transfer time
Traffic conditions	A short distance can still take longer during rush hour
Shuttle availability	Makes arrival and departure easier
24-hour reception	Essential for late-night check-in
Flexible checkout	Helpful for unusual flight schedules
Breakfast timing	Important for early departures
Luggage storage	Useful before check-in or after checkout
Cancellation policy	Protects against flight schedule changes

Hotels for Families

Families may prefer hotels that offer:

• Larger rooms
• Connecting rooms
• Extra beds
• Child-friendly meals
• Airport transfer
• Elevators
• In-room dining
• Early breakfast

Parents should confirm whether child beds or cots are available before arrival.

Hotels for Business Travelers

Business travelers may prioritize:

• Fast Wi-Fi
• Meeting rooms
• Business centers
• Airport transfers
• Desk space
• Early check-in
• Quiet rooms
• Proximity to Gulshan, Banani, or airport business areas

Premium hotels near Airport Road often provide more extensive business services.

Hotel Booking Tips

Check the Actual Driving Time

Do not rely only on the distance shown on a map. Ask the hotel about typical travel time during the hour you need to reach the airport.

Confirm the Shuttle in Writing

Request confirmation of the pickup time, meeting point, fee, and vehicle details.

Allow Extra Time for Traffic

Traffic congestion can significantly affect travel between the hotel and airport.

Read Recent Guest Reviews

Recent reviews often provide useful information about cleanliness, noise, airport transfers, Wi-Fi, and staff service.

Verify Taxes and Extra Charges

Check whether the displayed room price includes taxes, breakfast, airport transfers, and service charges.

Share Flight Details Early

Hotels can arrange transportation more reliably when they receive flight details in advance.

Staying at the Airport During a Long Layover

Passengers who do not wish to leave the airport may be able to wait in public seating areas or eligible lounges, depending on their ticket, terminal access, and transfer arrangements.

However, an airport hotel may provide better comfort for:

• Overnight connections
• Long delays
• Families with children
• Elderly passengers
• Travelers needing a shower or proper rest

Before leaving the airport during an international connection, passengers should confirm whether they need a Bangladesh visa and whether their baggage must be collected.

Facilities and Passenger Services at Dhaka Airport

Hazrat Shahjalal International Airport provides a range of passenger facilities for domestic and international travelers. These services include Wi-Fi, baggage assistance, prayer rooms, medical support, banking facilities, currency exchange, information counters, special assistance, and family-friendly amenities.

Facilities may differ between terminals, and some services may operate only during specific hours. Passengers should follow airport signs or speak with an information desk representative when they need assistance.

Passenger Facilities Overview

Facility	Availability
Information counters	Available in major terminal areas
Wi-Fi	Available in selected areas
ATMs	Available
Currency exchange	Available
Prayer rooms	Available
Medical assistance	Available
Baggage services	Available
Lost and found	Available
Wheelchair assistance	Available through airlines
Baby-care facilities	Available in selected areas
Restaurants and cafés	Available
Duty-free shopping	International departure areas
Airport lounges	Available for eligible passengers
Car rental and transport desks	Available through selected operators

Airport Information Counters

Information desks help passengers with general airport-related questions.

Staff may provide guidance about:

• Terminal locations
• Check-in areas
• Boarding gates
• Baggage claim
• Flight information
• Airport facilities
• Ground transportation
• Lost property
• Special assistance

Passengers should keep their flight number and airline name ready when asking for directions.

Wi-Fi at Dhaka Airport

Wi-Fi is available in selected passenger areas of Dhaka Airport. Travelers may need to register using a mobile number or follow the on-screen connection process.

Wi-Fi access can be useful for:

• Checking flight status
• Contacting family members
• Accessing digital boarding passes
• Arranging airport transportation
• Completing online travel forms
• Reviewing hotel details

Connection speed may vary depending on terminal location and the number of users.

Mobile Charging Facilities

Charging points are available in selected waiting areas and lounges.

Passengers should:

• Carry a suitable charging cable
• Use a travel adapter when required
• Keep devices attended while charging
• Avoid leaving phones or laptops unattended

A portable power bank may be helpful, although passengers must follow airline rules concerning batteries and cabin baggage.

ATMs and Banking Services

ATMs are available within the airport for passengers who need Bangladeshi taka.

Banking services may include:

• Cash withdrawal
• Currency conversion
• Basic banking assistance
• Card services
• Foreign exchange

International passengers should check whether their bank charges overseas withdrawal or currency-conversion fees.

Currency Exchange

Currency exchange counters are available for arriving and departing passengers.

Travelers may exchange:

• US dollars
• Euros
• British pounds
• Selected Middle Eastern currencies
• Other widely traded currencies

Exchange rates and service fees may differ between counters. Passengers may prefer to exchange only a small amount at the airport for immediate transport or food expenses.

Prayer Rooms

Prayer facilities are available for passengers who wish to pray before or after their flight.

Passengers should follow terminal signs or ask airport staff for the nearest prayer room.

Facilities may include:

• Separate areas for men and women
• Ablution facilities
• Quiet prayer spaces

During busy travel periods, prayer rooms may become crowded.

Medical Services

Medical assistance is available for passengers who become unwell or require urgent care at the airport.

Support may include:

• First aid
• Basic medical assessment
• Emergency assistance
• Ambulance coordination
• Help for passengers with existing medical needs

Passengers with serious medical conditions should inform their airline before travel and carry essential medicine in cabin baggage.

Pharmacies

Pharmacy services may be available in or near the terminal areas.

Travelers should not rely on the airport to stock a specific medicine. Necessary prescriptions and essential medical items should be carried from home.

Wheelchair and Reduced-Mobility Assistance

Passengers requiring mobility assistance should contact their airline before departure.

Assistance may include:

• Wheelchair support
• Help during check-in
• Priority security guidance
• Boarding assistance
• Help during arrival
• Transport between terminal areas

Advance notice allows the airline and airport team to prepare the required support.

Assistance for Elderly Passengers

Elderly travelers may request:

• Wheelchair service
• Escort assistance
• Priority boarding
• Help with terminal navigation
• Support at immigration and baggage claim

Families should confirm assistance directly with the airline before the travel date.

Services for Passengers with Disabilities

Passengers with visual, hearing, physical, or cognitive disabilities should inform their airline about their requirements in advance.

Useful arrangements may include:

• Personal assistance
• Accessible seating
• Wheelchair services
• Boarding support
• Assistance with documents
• Help collecting baggage

Passengers traveling with medical devices should carry supporting documentation where necessary.

Family and Baby-Care Facilities

Families traveling with infants or young children may find baby-care or family facilities in selected terminal areas.

These may include:

• Baby-changing areas
• Family washrooms
• Seating for parents
• Feeding areas
• Assistance from airline staff

Parents should bring enough baby food, nappies, medicine, and other essentials for the full journey, including possible delays.

Children Traveling Alone

Airlines may offer an unaccompanied-minor service for children traveling without a parent or guardian.

The service usually requires:

• Advance booking
• Completed airline forms
• Valid identification
• Details of the person dropping off the child
• Details of the person collecting the child
• Additional service charges

Rules differ by airline and the child’s age.

Baggage Trolleys

Baggage trolleys are generally available in arrival and departure areas.

Passengers can use them to move:

• Suitcases
• Boxes
• Hand luggage
• Child equipment
• Other personal baggage

Travelers should not leave luggage unattended, even when using a trolley.

Baggage Wrapping

Baggage-wrapping services may be available in the departure area.

Wrapping can help:

• Protect luggage from scratches
• Secure loose straps
• Reduce accidental opening
• Add protection to boxes or unusual baggage

Wrapping does not replace a proper luggage lock or airline-approved packing.

Baggage Storage

Passengers should confirm whether luggage storage or left-luggage services are currently operating before depending on them.

Where available, travelers may need to present:

• Passport or identification
• Flight information
• Contact details
• Payment

Valuable items, travel documents, cash, and medicines should not be placed in stored luggage.

Lost and Found

Passengers who lose an item inside the airport should contact the airport’s lost-and-found service or an information counter.

Provide as much detail as possible, including:

• Item description
• Brand and color
• Location where it was last seen
• Date and approximate time
• Flight number
• Contact information

Items lost on board an aircraft are usually handled by the airline rather than the airport.

Lost or Delayed Baggage

Passengers whose checked baggage does not arrive should contact the airline’s baggage service desk before leaving the baggage claim area.

The airline may request:

• Boarding pass
• Baggage tag
• Passport
• Local address
• Phone number
• Description of the missing bag

Passengers should obtain a baggage irregularity report and reference number for follow-up.

Damaged Baggage

Visible baggage damage should be reported immediately at the airport.

Travelers may need to provide:

• Baggage tag
• Boarding pass
• Photographs
• Purchase receipt, if available
• Description of the damage

Airline compensation policies vary.

Smoking Areas

Smoking is restricted inside most airport areas. Designated smoking zones may be provided in selected parts of the terminal.

Passengers should smoke only in clearly marked areas and follow airport rules.

Toilets and Washrooms

Washrooms are available throughout the terminals.

Facilities may include:

• Standard toilets
• Accessible toilets
• Family washrooms
• Baby-changing areas
• Ablution spaces

Passengers should follow directional signs or ask airport staff for the nearest facility.

Water and Refreshment Facilities

Bottled water, tea, coffee, and other drinks are available from cafés and retail outlets.

Passengers should remember that liquids carried through security are subject to aviation restrictions. Drinks purchased after security can usually be taken into the boarding area, subject to airline rules.

Airport Police and Security Assistance

Airport police and security personnel are present throughout the terminal.

Passengers should immediately report:

• Suspicious behavior
• Unattended baggage
• Lost travel documents
• Theft
• Safety concerns
• Harassment
• Unauthorized requests for money

Travelers should use official counters and authorized transportation providers.

Travel Tips for Using Airport Facilities

Ask for Help Early

Do not wait until boarding time to ask for wheelchair support, terminal directions, or document assistance.

Keep Valuables with You

Passports, cash, electronics, medicine, and important documents should remain in hand luggage.

Confirm Operating Hours

Lounges, banks, restaurants, and other facilities may not operate continuously.

Carry Essential Supplies

Bring medicine, charging cables, baby supplies, and personal-care items in case of delays.

Use Official Service Desks

Avoid accepting unsolicited help from unknown individuals in public terminal areas.

Monitor Flight Displays

Continue checking flight screens while using restaurants, lounges, prayer rooms, or shopping facilities, as gates and schedules may change.

Car Rental, Taxis and Airport Transfers at Dhaka Airport

Passengers arriving at Hazrat Shahjalal International Airport can choose from several ground transportation options, including taxis, ride-hailing services, private airport transfers, hotel shuttles, rental cars, buses, and train connections.

The best option depends on the passenger’s destination, arrival time, luggage, group size, and budget. Traffic congestion is common in Dhaka, particularly during weekday rush hours, so travel times can vary considerably even when the destination is only a short distance from the airport.

Travelers should use authorized transport providers, confirm the fare before departure, and avoid accepting unsolicited offers from unknown individuals inside or outside the terminal.

Ground Transportation Overview

Transport Option	Best For	Main Advantage	Important Consideration
Airport taxi	First-time visitors	Direct door-to-door journey	Confirm fare before travel
Ride-hailing service	Smartphone users	App-based pricing and tracking	Pickup points may vary
Private airport transfer	Families and business travelers	Pre-arranged driver and vehicle	Usually costs more
Hotel shuttle	Hotel guests	Convenient direct transfer	Must often be booked in advance
Car rental	Independent travelers	Flexible travel schedule	Dhaka traffic can be challenging
Airport railway station	Budget travelers	Low-cost rail connection	Not suitable for every destination
Public bus	Local and budget travelers	Affordable	Can be crowded
CNG auto-rickshaw	Short local journeys	Lower cost	Limited luggage space

Airport Taxis

Taxis are one of the most convenient ways to travel from Dhaka Airport to hotels, offices, residential areas, and major parts of the city.

Passengers may find taxi counters or transport representatives in or near the arrivals area. Availability can depend on the time of day and passenger demand.

Taxis are particularly suitable for:

• First-time visitors
• Passengers with heavy luggage
• Families
• Elderly travelers
• Late-night arrivals
• Travelers without mobile internet

Taxi Fare Tips

Taxi prices vary depending on:

• Destination
• Traffic conditions
• Vehicle type
• Time of travel
• Waiting time
• Toll or parking charges
• Whether the taxi is prepaid or metered

Before entering the vehicle, passengers should confirm:

• Total estimated fare
• Whether the fare includes parking
• Whether toll charges are extra
• Accepted payment method
• Whether the vehicle is air-conditioned

Passengers should keep the driver’s name, vehicle number, or booking receipt when possible.

Ride-Hailing Services

App-based ride services are widely used in Dhaka and can be a practical alternative to traditional taxis.

Passengers can use their mobile phone to:

• Enter the destination
• View an estimated fare
• Select a vehicle type
• Track the driver
• Share trip details
• Pay by cash or supported digital methods

Popular ride-hailing categories may include:

• Motorbike rides
• Economy cars
• Standard sedans
• Larger vehicles

Motorbike rides are generally unsuitable for travelers carrying luggage.

Ride-Hailing Pickup at the Airport

Pickup arrangements may vary according to airport traffic controls and terminal operations.

Passengers should:

1. Connect to mobile data or airport Wi-Fi.
2. Enter the correct terminal or pickup point.
3. Contact the driver after collecting baggage.
4. Confirm the vehicle registration number.
5. Check the driver’s name in the app.
6. Avoid entering a vehicle that does not match the booking details.

Airport access charges or parking fees may be added to the displayed fare.

Private Airport Transfers

A pre-booked private transfer can provide a smoother experience for international visitors and passengers who want a driver waiting after arrival.

The service normally includes:

• Advance booking
• Driver contact details
• Flight monitoring
• Airport pickup
• Luggage assistance
• Direct transport to the destination

Private transfers are useful for:

• Business travelers
• Families with children
• Groups
• Travelers arriving late at night
• Passengers unfamiliar with Dhaka
• Visitors carrying several bags

Meeting a Private Transfer Driver

Drivers may wait:

• In the public arrivals area
• Near a designated meeting point
• Outside the terminal exit
• Near a transport counter

Passengers should confirm the meeting arrangements before flying.

Share the following information with the transfer company:

• Passenger name
• Airline
• Flight number
• Arrival date and time
• Number of passengers
• Number of bags
• Destination address
• Mobile contact number

Hotel Airport Shuttles

Many hotels near Dhaka Airport and in Uttara, Gulshan, Banani, and central Dhaka provide airport pickup services.

Hotel transfers may be:

• Complimentary
• Included in selected room packages
• Charged separately
• Available only with advance notice

Travelers should ask the hotel:

• Whether the shuttle operates 24 hours
• Where the driver will wait
• Whether the driver carries a name board
• Whether delayed-flight waiting is included
• Whether payment is made to the hotel or driver

Car Rental at Dhaka Airport

Car rental services may be available through local companies, hotel transport desks, and pre-arranged providers.

Unlike in some countries, hiring a car with a professional driver is often more practical than self-driving in Dhaka.

Rental options may include:

• Economy cars
• Sedans
• SUVs
• Vans
• Minibuses
• Chauffeur-driven vehicles
• Daily or weekly rentals

Self-Drive vs Chauffeur-Driven Rental

Rental Type	Advantages	Considerations
Self-drive	Greater independence	Traffic and local driving conditions can be difficult
Chauffeur-driven	Local driver handles traffic and navigation	Higher overall cost
Daily rental	Suitable for short city visits	Limited by daily time or distance terms
Long-term rental	Useful for extended stays	Deposit and contract conditions may apply
Van or minibus	Suitable for groups	Advance reservation recommended

Why Many Visitors Choose a Car with Driver

Driving in Dhaka may be difficult for visitors because of:

• Heavy congestion
• Dense traffic
• Local road practices
• Limited parking
• Complex routes
• Frequent delays
• Unfamiliar road conditions

A local driver can help with navigation, parking, and route planning.

Documents Required for Car Rental

Rental companies may request:

• Passport
• Valid driving licence
• International Driving Permit, where applicable
• Local contact details
• Hotel address
• Credit card or security deposit
• Signed rental agreement

Requirements vary by provider.

Questions to Ask Before Renting a Car

Passengers should confirm:

• Whether fuel is included
• Whether the driver’s fee is included
• Daily distance allowance
• Overtime charges
• Waiting charges
• Insurance coverage
• Security deposit
• Cancellation terms
• Toll and parking charges
• Vehicle replacement policy

The total price should be confirmed in writing before the journey begins.

Airport Railway Station

Dhaka Airport Railway Station is located close to Hazrat Shahjalal International Airport and provides rail connections to selected destinations.

The railway station may be useful for passengers traveling toward:

• Central Dhaka
• Tongi
• Gazipur
• Other cities served by passing trains

However, railway travel may not be the most convenient option for passengers with large luggage, limited time, or accommodation far from a train station.

Reaching the Railway Station

Passengers may need a short taxi, rickshaw, or local transfer between the terminal and railway station, depending on the exit point and baggage.

Before using the train, confirm:

• Departure time
• Train number
• Ticket availability
• Destination station
• Platform
• Baggage arrangements

Train schedules may change, so passengers should check current information before relying on this option.

Public Buses

Public and private buses operate along Airport Road and connect the airport area with different parts of Dhaka.

Buses are among the cheapest transport options but may be difficult for visitors unfamiliar with local routes.

Public buses can be:

• Crowded
• Slow during traffic
• Difficult with heavy luggage
• Less convenient after late-night arrivals

Passengers should ask airport staff or a trusted local contact which bus route is appropriate.

CNG Auto-Rickshaws

CNG-powered auto-rickshaws are commonly used for shorter journeys in Dhaka.

They may suit:

• Solo travelers
• Short-distance trips
• Passengers with light luggage
• Budget-conscious travelers

However, they provide limited space and may not be comfortable for long journeys, families, or passengers with several suitcases.

Passengers should agree on a fare or confirm meter use before starting the trip.

Approximate Travel Times from Dhaka Airport

Destination	Approximate Travel Time in Light Traffic	Possible Time in Heavy Traffic
Uttara	10–25 minutes	30–60 minutes
Nikunja	15–30 minutes	30–60 minutes
Gulshan	25–45 minutes	60–120 minutes
Banani	30–50 minutes	60–120 minutes
Motijheel	45–75 minutes	90–180 minutes
Old Dhaka	60–90 minutes	120 minutes or more
Dhanmondi	45–75 minutes	90–150 minutes
Bashundhara	20–40 minutes	45–90 minutes

These times are estimates only. Actual journey duration depends on traffic, weather, roadworks, and time of day.

Best Transport Option by Traveler Type

Traveler Type	Suggested Option
First-time international visitor	Pre-booked private transfer
Business traveler	Hotel shuttle or private car
Family with children	Larger taxi, van, or private transfer
Budget traveler	Bus or train
Solo traveler with light luggage	Ride-hailing car
Group traveler	Pre-booked van or minibus
Late-night arrival	Hotel shuttle or confirmed private transfer
Long-stay visitor	Chauffeur-driven rental

Safety Tips for Airport Transportation

Use Authorized Services

Book through an official counter, recognized app, hotel, or established transfer provider.

Verify the Vehicle

Check the registration number, driver’s name, and vehicle type before entering.

Share Trip Details

Send the driver and vehicle information to a family member or colleague.

Confirm the Fare

Agree on the price and additional charges before leaving the airport.

Keep Luggage Secure

Place valuable items in the vehicle with you rather than in an easily accessible area.

Avoid Unsolicited Offers

Do not follow unknown individuals offering unusually cheap rides.

Keep the Destination Written Down

International travelers should carry the hotel name, address, and contact number in both English and, where possible, Bengali.

Tips for Avoiding Traffic Delays

Avoid Peak Hours Where Possible

Traffic is often busiest during weekday mornings and evenings.

Leave Early for Departing Flights

Allow additional time beyond the normal airport journey, particularly during rain, public holidays, political events, or major festivals.

Check Live Traffic

Use a navigation app before starting the journey.

Ask the Driver About Alternative Routes

Experienced local drivers may know practical alternatives, although route changes cannot always avoid congestion.

Keep Your Airline Updated

If a serious delay may cause you to miss a flight, contact the airline as soon as possible.

Dhaka Airport Parking

Hazrat Shahjalal International Airport provides parking facilities for passengers, visitors, drivers, and people meeting arriving travelers. Parking is available near the terminal buildings, although spaces can become limited during busy travel periods, holidays, and peak international arrival times.

The airport parking area can be used for short drop-offs, passenger pickups, and longer stays. Drivers should follow official signs, use designated parking zones, and avoid stopping in restricted areas near terminal entrances.

Parking arrangements, charges, and access routes may change as airport development work continues, particularly around the new Third Terminal. Travelers should allow additional time to enter the airport area, find a space, and walk to the correct terminal.

Dhaka Airport Parking Overview

Parking Option	Best For	Typical Use
Short-term parking	Passenger pickup and drop-off	A few minutes to several hours
General parking	Visitors and travelers	Several hours or longer
Private vehicle parking	Families and individual drivers	Domestic and international travel
Chauffeur parking	Hired cars and hotel vehicles	Waiting for passengers
Commercial vehicle area	Taxis and transfer operators	Authorized passenger collection
Motorcycle parking	Motorbike users	Short or extended stays where permitted

Availability and fees should be confirmed at the airport.

Short-Term Parking

Short-term parking is suitable for drivers who are:

• Dropping off a passenger
• Meeting an arriving traveler
• Assisting someone with check-in
• Waiting for baggage collection or immigration clearance

International arrivals can take longer than expected because passengers must complete immigration, baggage collection, and customs procedures. Drivers meeting an international flight should monitor the live flight status before entering the parking area.

Long-Term Parking

Passengers leaving a private vehicle at the airport for one or more days should first confirm whether long-term parking is available and suitable for their travel dates.

Before leaving a vehicle, travelers should check:

• Daily parking rate
• Maximum permitted stay
• Security arrangements
• Payment method
• Parking area operating hours
• Distance from the terminal
• Vehicle entry and exit requirements

For longer trips, using a taxi, hotel shuttle, or private transfer may be more convenient than leaving a vehicle at the airport.

Parking Near Domestic and International Terminals

Drivers should follow signs for the appropriate terminal.

Passenger Journey	Recommended Area
Domestic departure	Parking near the Domestic Terminal
Domestic arrival pickup	Domestic arrivals access area
International departure	Parking near the international terminal
International arrival pickup	International arrivals parking or waiting area
Third Terminal journey	Follow current Third Terminal access signs

Terminal access routes may change because of construction, traffic management, or airport security measures.

Passenger Drop-Off

Drivers dropping off departing passengers should use the designated departure access lane.

To reduce congestion:

• Keep travel documents ready before arrival.
• Unload baggage promptly.
• Avoid waiting at the terminal entrance.
• Move the vehicle after the passenger has safely exited.
• Follow instructions from airport traffic personnel.

Drivers should not leave a vehicle unattended in a drop-off lane.

Picking Up Arriving Passengers

Passenger pickup can take longer than a simple drop-off, especially for international flights.

Drivers should ask the arriving passenger to contact them after:

1. Completing immigration
2. Collecting baggage
3. Clearing customs
4. Reaching the public arrivals area

Waiting outside the terminal for an extended period may create additional parking charges and congestion.

Meeting Point for Arriving Passengers

Before the flight lands, agree on a clear meeting location.

Useful meeting details include:

• Terminal name
• Exit gate
• Parking area
• Driver’s phone number
• Vehicle registration number
• Vehicle color and model

Hotel drivers and private transfer providers may use a passenger name board in the public arrivals area.

Parking Charges

Parking fees may depend on:

• Vehicle type
• Length of stay
• Parking zone
• Entry and exit time
• Airport regulations

Drivers should collect an entry ticket or receipt, where applicable, and keep it safely until leaving the parking area.

Possible Parking Payment Methods

Depending on the facility, payment may be accepted through:

• Cash
• Parking counter
• Automated payment system
• Mobile or digital payment
• Authorized transport desk

Drivers should carry local currency in case electronic payment is unavailable.

Parking for Motorcycles

Motorcycles may have a separate designated parking area.

Riders should:

• Use only approved parking spaces.
• Lock the motorcycle securely.
• Remove valuable items.
• Keep the parking receipt.
• Follow helmet and airport access rules.

Motorcycles should not be parked near terminal doors or emergency access routes.

Parking for Taxis and Commercial Vehicles

Taxis, ride-hailing vehicles, hotel shuttles, and private transfer vehicles may be required to use designated commercial pickup or waiting areas.

Commercial drivers should follow airport rules concerning:

• Entry permits
• Waiting areas
• Passenger pickup points
• Parking duration
• Vehicle identification
• Airport access fees

Passengers using an app-based ride should confirm the pickup point with the driver.

Accessible Parking

Passengers with reduced mobility should ask their airline, driver, or airport staff about the nearest accessible drop-off and parking options.

Helpful arrangements may include:

• Closer vehicle access
• Wheelchair assistance
• Priority unloading
• Escort support from the terminal entrance

Wheelchair service should preferably be requested from the airline before travel.

Parking Safety Tips

Lock the Vehicle

Check that all doors, windows, and the luggage compartment are properly secured.

Remove Valuables

Do not leave passports, cash, phones, laptops, jewelry, or visible bags inside the vehicle.

Record the Parking Location

Take a photograph of the parking zone, row, or nearby sign to make the vehicle easier to find.

Keep the Parking Ticket Safe

A lost ticket may cause delays or additional verification at the exit.

Use Official Parking Areas

Avoid unofficial roadside parking or individuals offering unauthorized parking services.

Inspect the Vehicle

Before leaving the parking area, check the vehicle for visible damage and confirm that all belongings are present.

Avoiding Parking Delays

Arrive Early

Allow extra time during:

• Religious festivals
• National holidays
• Weekends
• Early morning international departures
• Evening arrival peaks
• Severe weather
• Airport construction

Check Flight Status

Drivers meeting a passenger should not arrive based only on the scheduled landing time. The aircraft may be delayed, and arrival formalities can take additional time.

Keep Contact with the Passenger

Ask the passenger to call only after reaching the public arrivals area.

Prepare for Security Checks

Vehicles entering airport-controlled areas may be inspected. Drivers should cooperate with security staff and avoid carrying prohibited items.

Alternatives to Airport Parking

Passengers who do not want to leave a car at the airport can consider:

• Taxi
• Ride-hailing car
• Private airport transfer
• Hotel shuttle
• Car with driver
• Family drop-off
• Public bus
• Airport railway station

For trips lasting several days, these options may be easier and sometimes more economical than airport parking.

Parking Tips for International Travelers

International visitors using a hired car should ask the driver whether airport parking and waiting charges are included in the quoted transfer price.

Before confirming a transfer, clarify:

• Free waiting period
• Additional waiting charges
• Airport entry fee
• Parking charge
• Flight delay policy
• Meeting point
• Contact procedure after landing

This helps prevent unexpected fees after arrival.

Dhaka Airport Map and Terminal Navigation

Navigating Hazrat Shahjalal International Airport is easier when passengers understand the layout of the terminals before arriving. The airport has dedicated areas for domestic and international flights, along with check-in halls, immigration counters, baggage claim areas, boarding gates, lounges, restaurants, transportation services, and passenger facilities.

Although terminal layouts may change as the new Third Terminal becomes fully operational, clear directional signs are available throughout the airport to guide passengers to the correct locations.

Passengers should always verify their airline’s check-in area and terminal before traveling, as operational arrangements may change.

Airport Map Overview

Airport Area	Purpose
International Departure	Check-in, immigration, security screening and boarding
International Arrival	Immigration, baggage claim and customs
Domestic Terminal	Domestic departures and arrivals
Third Terminal	Expanded international passenger facilities (phased operations)
Airport Parking	Private vehicles, taxis and passenger pickup
Airport Railway Station	Rail connection near the airport
Ground Transportation Area	Taxi, ride-hailing, hotel shuttles and private transfers
Airport Lounges	Premium waiting areas for eligible passengers

Main Areas of Dhaka Airport

Passengers can generally expect to find the following facilities within the airport:

• Airline check-in counters
• Self-service facilities (where available)
• Security screening checkpoints
• Immigration counters
• Departure lounges
• Boarding gates
• Baggage claim belts
• Customs inspection area
• Information counters
• Currency exchange
• ATMs
• Restaurants and cafés
• Duty-free shopping
• Prayer rooms
• Medical assistance
• Washrooms
• Airport transportation services

The exact location of these facilities depends on the terminal being used.

International Departure Layout

Passengers departing on international flights generally move through the airport in the following order:

1. Airport entrance
2. Airline check-in counters
3. Baggage drop
4. Immigration
5. Security screening
6. Duty-free shopping
7. Airport lounges
8. Boarding gates
9. Aircraft boarding

Passengers should continue checking flight information displays throughout the terminal, as boarding gates may change.

International Arrival Layout

After landing, international passengers usually follow this sequence:

1. Aircraft arrival
2. Immigration counters
3. Baggage reclaim
4. Customs clearance
5. Arrival hall
6. Taxi, transfer or pickup area

Meeting family members or drivers is generally easiest after exiting into the public arrivals area.

Domestic Terminal Layout

Domestic passengers normally experience a simpler process.

Domestic Departure

• Terminal entrance
• Airline check-in
• Security screening
• Departure waiting area
• Boarding gate
• Aircraft boarding

Domestic Arrival

• Aircraft arrival
• Baggage collection (if applicable)
• Terminal exit
• Ground transportation

Domestic passengers do not complete immigration or customs procedures.

Terminal Navigation Tips

Finding your way through the airport is easier when you follow airport signs and digital information displays.

Helpful navigation tips include:

• Confirm your airline and terminal before leaving for the airport.
• Follow overhead directional signs.
• Check flight information screens regularly.
• Ask information desk staff if you are unsure of your route.
• Allow additional walking time during busy periods.

Airport Signage

The airport uses directional signs to guide passengers to important facilities.

Common signs include:

• Departures
• Arrivals
• Immigration
• Customs
• Security
• Boarding Gates
• Check-in
• Baggage Claim
• Taxi
• Parking
• Railway Station
• Prayer Room
• Restrooms
• Information Desk
• Lounge

Passengers should pay attention to these signs throughout their journey.

Flight Information Display Screens

Digital display boards located throughout the terminal provide real-time updates, including:

Information Displayed	Description
Flight number	Identifies the scheduled flight
Airline	Operating carrier
Destination	Departure city
Origin	Arrival city
Scheduled time	Planned arrival or departure
Estimated time	Updated operating time
Boarding gate	Assigned gate
Flight status	On time, delayed, boarding, departed or arrived

Passengers should continue checking these screens until boarding.

Walking Distances Inside the Airport

Walking time depends on the assigned gate and terminal.

Approximate walking times are:

Route	Estimated Walking Time
Entrance to check-in	5–10 minutes
Check-in to immigration	5–15 minutes
Immigration to departure gates	10–20 minutes
Arrival gate to baggage claim	5–15 minutes
Baggage claim to arrivals exit	5–10 minutes

Travelers with reduced mobility should request assistance from their airline before arrival.

Finding Ground Transportation

After exiting the arrivals area, passengers can access several transport options.

Available services generally include:

• Airport taxis
• Ride-hailing pickup areas
• Private transfer meeting points
• Hotel shuttle services
• Car rental providers
• Public buses
• Airport Railway Station connections

Passengers should use only authorized transportation providers.

Accessibility and Wayfinding

Passengers requiring additional assistance can request support through their airline.

Available services may include:

• Wheelchair assistance
• Escort through the terminal
• Priority boarding support
• Assistance at immigration and baggage claim
• Help locating airport facilities

Advance notice is recommended to ensure assistance is available upon arrival.

Tips for Navigating Dhaka Airport

Arrive Early

International passengers should allow sufficient time to complete check-in, immigration, security screening, and reach the boarding gate comfortably.

Keep Your Documents Accessible

Store your passport, boarding pass, identification, and travel documents in your hand luggage for quick access.

Follow Official Airport Signs

Do not rely solely on other travelers for directions. Official airport signage provides the most accurate guidance.

Confirm Your Boarding Gate

Gate assignments may change because of operational requirements. Check the display screens regularly until boarding begins.

Ask for Assistance When Needed

Airport information counters and airline staff are available to help passengers locate terminals, gates, transportation services, and passenger facilities.

Travel Tips for Using Dhaka Airport

Planning ahead can make your experience at Hazrat Shahjalal International Airport smoother, whether you are departing from Bangladesh, arriving in Dhaka, or connecting to another flight. Arriving early, keeping your travel documents organized, and understanding airport procedures can help reduce stress and avoid unnecessary delays.

The following practical tips are useful for first-time visitors as well as frequent travelers.

Before Leaving for the Airport

Before starting your journey, make sure you have completed these important checks.

Checklist Item	Why It Matters
Confirm flight status	Helps avoid unnecessary waiting if the flight is delayed or rescheduled
Check terminal information	Ensures you arrive at the correct terminal
Complete online check-in	Saves time at the airport if available
Review baggage allowance	Helps avoid excess baggage fees
Verify passport and visa	Essential for international travel
Arrange airport transportation	Reduces last-minute travel stress
Keep hotel details handy	Useful for arriving passengers

Recommended Arrival Time

Passengers should arrive early enough to complete all airport formalities comfortably.

Flight Type	Recommended Arrival Time
Domestic flight	At least 2 hours before departure
International flight	At least 3 hours before departure

During holidays, weekends, or peak travel seasons, allowing additional time is recommended.

Keep Important Documents Ready

Carry all essential travel documents in your hand luggage.

These typically include:

• Passport
• Boarding pass
• Visa (if required)
• Government-issued identification
• Flight itinerary
• Hotel reservation
• Travel insurance documents
• Emergency contact information

Avoid packing these documents in checked baggage.

Pack Smart

Before arriving at the airport:

• Label your luggage with your name and contact number.
• Use TSA-approved or airline-approved luggage locks where appropriate.
• Keep valuables in your cabin baggage.
• Carry essential medicines with a prescription if required.
• Pack electronic devices so they can be removed easily during security screening.

Follow Airline Baggage Rules

Each airline has its own baggage policy.

Check:

• Cabin baggage size
• Cabin baggage weight
• Checked baggage allowance
• Restricted items
• Oversized baggage rules
• Fees for additional baggage

Confirming these details before traveling can help avoid unexpected charges.

During Security Screening

To move through security efficiently:

• Remove prohibited items before reaching the checkpoint.
• Keep laptops and larger electronic devices ready if requested.
• Follow instructions from security officers.
• Keep liquids within the airline and airport security limits where applicable.

Allow extra time during busy travel periods.

Stay Connected

Passengers can stay informed throughout their journey by:

• Monitoring airport display screens
• Checking airline mobile apps
• Using airport Wi-Fi where available
• Keeping mobile phones charged
• Saving important contact numbers

Having a portable power bank can be useful during long journeys.

For International Travelers

International passengers should:

• Verify visa requirements before departure.
• Check passport validity.
• Review customs regulations.
• Confirm destination entry requirements.
• Carry local currency or an internationally accepted payment card.
• Keep copies of important documents separately from the originals.

For Families Traveling with Children

Parents should consider carrying:

• Baby food
• Water bottles purchased after security (where applicable)
• Extra clothing
• Diapers
• Baby wipes
• Entertainment items
• Essential medicines

Arriving early gives families additional time to complete airport procedures.

For Elderly Passengers

Older travelers may benefit from requesting assistance before the travel date.

Helpful services include:

• Wheelchair assistance
• Escort service
• Priority boarding
• Help with baggage
• Assistance during immigration

These services should usually be arranged through the airline in advance.

During Flight Delays

If your flight is delayed:

• Monitor official airline announcements.
• Check airport information displays regularly.
• Keep your boarding pass available.
• Stay close to your assigned boarding gate.
• Inform your hotel or airport transfer provider if your arrival time changes.

Safety Tips

Protect Your Belongings

Keep passports, cash, electronics, and other valuables with you at all times.

Use Official Transportation

Choose authorized taxis, hotel shuttles, private transfers, or reputable ride-hailing services instead of accepting unsolicited offers.

Watch Your Luggage

Never leave bags unattended, even for a short time.

Be Aware of Flight Updates

Gate numbers and departure times may change. Continue checking airport display screens until boarding begins.

Allow Extra Time

Traffic congestion around Dhaka Airport can be unpredictable. Plan your journey with extra time, especially during rush hours and major holidays.

Quick Travel Checklist

Before you leave home, confirm that you have:

• ✓ Passport and identification
• ✓ Visa (if required)
• ✓ Flight ticket or e-ticket
• ✓ Boarding pass or online check-in confirmation
• ✓ Hotel booking details
• ✓ Airport transfer confirmation
• ✓ Travel insurance documents
• ✓ Mobile charger or power bank
• ✓ Required medicines
• ✓ Local currency or payment card

Final Thoughts

Hazrat Shahjalal International Airport is Bangladesh’s busiest international gateway and continues to expand its facilities to serve growing passenger demand. By planning ahead, arriving on time, and using the airport’s available services, travelers can enjoy a more efficient and comfortable journey.

Whether you are flying domestically within Bangladesh or traveling internationally, understanding the airport layout, transportation options, immigration procedures, and passenger services will help make your trip through Dhaka Airport smoother from check-in to arrival.

Frequently Asked Questions About Dhaka Airport

What is the name of Dhaka Airport?

The main international airport serving Dhaka is Hazrat Shahjalal International Airport (HSIA). It is the largest and busiest airport in Bangladesh.

What is the Dhaka Airport code?

The IATA airport code for Dhaka Airport is DAC, while its ICAO code is VGHS.

How far is Dhaka Airport from the city center?

Hazrat Shahjalal International Airport is approximately 15–20 kilometers from central Dhaka. Travel time varies depending on traffic and can range from 30 minutes to over 90 minutes.

Which airlines operate from Dhaka Airport?

The airport is served by many domestic and international airlines, including:

• Biman Bangladesh Airlines
• US-Bangla Airlines
• Novoair
• Air Astra
• Emirates
• Qatar Airways
• Turkish Airlines
• Singapore Airlines
• Malaysia Airlines
• Thai Airways
• Air India
• IndiGo
• Saudia
• Oman Air
• Kuwait Airways
• Flydubai
• Air Arabia

How early should I arrive at Dhaka Airport?

It is generally recommended to arrive:

• Domestic flights: At least 2 hours before departure.
• International flights: At least 3 hours before departure.

During holidays or peak travel periods, arriving earlier is advisable.

Does Dhaka Airport have free Wi-Fi?

Wi-Fi is available in selected passenger areas of the airport. Availability and access procedures may change, so passengers should follow airport instructions after arrival.

Are there airport lounges at Dhaka Airport?

Yes. Dhaka Airport offers several lounges for eligible passengers, including airline lounges and premium lounges that may be accessible through business class tickets, lounge memberships, or eligible credit cards.

Is there a hotel near Dhaka Airport?

Yes. Numerous hotels are located within a short drive of the airport, particularly in Uttara, Nikunja, Airport Road, Gulshan, and Banani. Many also provide airport shuttle services.

Can I rent a car at Dhaka Airport?

Yes. Car rental and chauffeur-driven vehicle services are available through local operators, hotels, and private transfer companies. Many international travelers choose a vehicle with a professional driver because of Dhaka’s busy traffic conditions.

Are taxis available at Dhaka Airport?

Yes. Official taxis, app-based ride-hailing services, hotel shuttles, and pre-booked private airport transfers are available for passengers arriving at the airport.

Is there a railway station near Dhaka Airport?

Yes. Dhaka Airport Railway Station is located close to the airport and provides train services to Dhaka and many other cities across Bangladesh.

Does Dhaka Airport have duty-free shopping?

Yes. International departing passengers can shop at duty-free stores after completing immigration and security screening. Products typically include perfumes, cosmetics, chocolates, travel accessories, souvenirs, and other eligible duty-free items.

Can I exchange currency at Dhaka Airport?

Yes. Currency exchange counters and ATMs are available for both arriving and departing passengers.

Does Dhaka Airport provide wheelchair assistance?

Yes. Passengers requiring wheelchair or special assistance should request the service through their airline before travel. Airport staff and airlines can provide assistance during check-in, security, boarding, arrival, and baggage collection.

Is parking available at Dhaka Airport?

Yes. The airport provides parking facilities for private vehicles, taxis, passenger pickup, and drop-off. Parking charges and availability depend on the duration of stay and the parking area used.

What transportation options are available from Dhaka Airport?

Passengers can travel from the airport using:

• Airport taxis
• Ride-hailing services
• Private airport transfers
• Hotel shuttle buses
• Car rental services
• Public buses
• Airport Railway Station

Does Dhaka Airport operate domestic and international flights?

Yes. Hazrat Shahjalal International Airport handles both domestic and international passenger flights and serves as the primary hub for Bangladesh’s international air travel.

What should I do if my baggage is lost?

If your checked baggage does not arrive, report it immediately to your airline’s baggage service desk before leaving the baggage claim area. Keep your baggage tag, boarding pass, and identification available when filing the report.

Is Dhaka Airport open 24 hours?

Yes. Hazrat Shahjalal International Airport operates 24 hours a day to accommodate domestic and international flight schedules, although some passenger services, restaurants, and retail outlets may operate on limited hours.